Senior Client Success Specialist

Job Summary

A company is looking for a Senior Enterprise Client Success Specialist to manage post-sale relationships with enterprise clients and drive growth initiatives.

Key Responsibilities

• Serve as the primary contact for enterprise clients, ensuring smooth onboarding and program delivery
• Oversee logistics for enterprise programs and manage program-specific data
• Support sales teams with client materials and monitor client satisfaction for growth opportunities

Required Qualifications

• Bachelor's degree in Business, Communications, or a related field or equivalent professional experience
• 5-7 years of experience in customer success, account management, or a similar client-facing role
• Proficiency with CRM systems, preferably Salesforce, and Microsoft 365
• Experience managing multiple programs or projects in a fast-paced environment
• Comfortable working in a fully remote team environment