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Senior Outbound Program Manager

Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging.

About the Role

As our Senior Outbound Program Manager, you’ll drive our outbound strategy by shaping targeted, high-impact programs that connect with our ideal customer profile (ICP). This role is central to expanding our market presence, building and refining prospecting audiences, and setting our sales team up for success with proven outbound practices and cutting-edge AI tools.

Your Area of Focus

  • Deeply understand our ICP and continuously refine targeting to reach the right audience for our SaaS solutions
  • Develop and optimize prospecting lists and audience segments to support targeted outreach efforts
  • Partner closely with Sales and Operations teams, ensuring alignment on targeting strategies and enabling seamless handoffs that drive cohesive, well-coordinated outreach initiatives
  • Build and monitor outbound programs, regularly assessing and optimizing program performance to ensure consistent improvement and alignment with sales goals
  • Craft effective outbound cadences, leveraging your strong copywriting skills to generate high-quality engagement
  • Stay current with outbound best practices to guide end-to-end sales motions, from initial prospecting through closing
  • Integrate and leverage AI tools to streamline outreach efforts, enhance targeting precision, and drive meaningful engagement

Your Professional Qualifications

  • 5+ years of experience in outbound sales programs or similar roles within SMB, high-velocity SaaS sales cycle, or a related field
  • Proven ability to build and manage prospecting lists and segments effectively
  • Strong understanding of outbound sales processes and best practices, including a strong track record of optimizing the full sales funnel related to the outbound funnel
  • Exceptional written communication skills with experience creating engaging sales cadences and “writing for conversion” with specific examples/portfolio
  • Familiarity with leading AI tools and their application in outbound sales
  • Familiarity with A/B testing methodologies and tools
  • Demonstrated success partnering with Sales and Operations teams to drive aligned and effective outbound strategies

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our Values

Start with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

 

#LI-SS1 #LI-Remote #BI-Remote 

Remote Pay Range
$110,000$120,000 USD

Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

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CEO of Tebra
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Dan Rodrigues
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What You Should Know About Senior Outbound Program Manager, Tebra

At Tebra, we're excited to invite an experienced Senior Outbound Program Manager to join our dynamic team, all from the comfort of your home in the United States! As a key player in shaping our outbound strategies, you'll engage directly with our ideal customer profile, influencing how we connect and expand our market presence. In this role, you’ll work closely with both our Sales and Operations teams, ensuring that our outreach efforts are seamless and effective. You'll be responsible for developing targeted prospecting lists and optimizing them to support our extensive outreach processes. Your copywriting skills will shine as you craft compelling outbound cadences, generating high-quality engagement that propels our sales initiatives forward. Leveraging your deep understanding of outbound sales processes, you will continuously refine our targeting strategies, integrating cutting-edge AI tools to enhance engagement and streamline outreach. This isn't just a job; it's a unique opportunity to directly impact our sales cycles and drive growth for Tebra, where we're committed to revolutionizing the healthcare experience for independent practices. Join us at Tebra, where we believe better healthcare starts with compassionate and well-informed outreach!

Frequently Asked Questions (FAQs) for Senior Outbound Program Manager Role at Tebra
What does a Senior Outbound Program Manager do at Tebra?

As a Senior Outbound Program Manager at Tebra, you'll lead our outbound sales strategies, focusing on developing targeted programs that connect with our ideal customers. You'll work closely with Sales and Operations teams to optimize outreach efforts and ensure smooth transitions that support effective sales processes.

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What qualifications are needed for the Senior Outbound Program Manager role at Tebra?

Candidates for the Senior Outbound Program Manager position at Tebra should have over 5 years of experience in outbound sales programs or related roles within fast-paced SaaS environments. Strong copywriting skills and a proven track record of managing prospecting lists are essential.

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What skills are most important for a Senior Outbound Program Manager at Tebra?

Critical skills for the Senior Outbound Program Manager role at Tebra include exceptional written communication capabilities, expertise in outbound sales practices, familiarity with AI tools, and a strong understanding of A/B testing methodologies to optimize program performance.

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How does Tebra support its employees in the Senior Outbound Program Manager position?

Tebra values its employees and provides a variety of perks and benefits including wellness subsidies, childcare support, and continuous learning opportunities. The culture at Tebra is centered around collaboration and celebrating successes together.

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What is the company culture like for the Senior Outbound Program Manager role at Tebra?

The culture at Tebra is collaborative and entrepreneurial, with a strong focus on simplifying healthcare and keeping the customer at the core of all efforts. As part of the Senior Outbound Program Manager team, you will be encouraged to take risks and innovate processes.

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What tools will the Senior Outbound Program Manager use at Tebra?

In the Senior Outbound Program Manager role at Tebra, you will leverage various AI tools to enhance targeting and streamline outreach processes. You'll also engage in sales cadence creation and monitor program performance using analytics and reporting tools.

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What is the pay range for a Senior Outbound Program Manager at Tebra?

The pay range for the Senior Outbound Program Manager position at Tebra is between $110,000 and $120,000 annually. This compensation reflects the skill level and experience required for this essential role in the company.

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Common Interview Questions for Senior Outbound Program Manager
Can you explain your experience with prospecting lists as a Senior Outbound Program Manager?

When discussing your experience with prospecting lists, highlight specific examples of how you have developed and optimized these lists in past roles. Discuss any metrics you've improved and how your strategies directly contributed to sales success.

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Describe a successful outbound campaign you've managed.

When describing a successful outbound campaign, detail the objectives, the strategies you implemented, and the results achieved. Be sure to include any challenges faced and how you overcame them to drive results.

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How do you leverage AI tools for outbound sales strategies?

Explain how you have used AI tools to streamline outreach and improve targeting. Provide examples of specific platforms or software you have utilized, and discuss the impact these tools had on engagement rates and conversion.

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What best practices do you follow for writing effective sales cadences?

Discuss your approach to writing sales cadences, emphasizing key elements like personalization, clarity, and engagement potential. Share examples of cadences you wrote that led to high response or conversion rates.

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How do you ensure alignment between sales and marketing in outbound initiatives?

Talk about the importance of communication and collaboration between sales and marketing teams. Provide examples of how you've fostered this alignment in previous roles and the positive outcomes that resulted.

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What methods do you use to assess and optimize program performance?

Discuss methodologies such as A/B testing, customer feedback, and outreach analytics. Highlight your experience regularly analyzing data and refining programs to enhance engagement and sales performance.

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Can you give an example of a time you faced a challenge in outbound sales and how you overcame it?

Provide a specific situation where you encountered a challenge in your outbound sales efforts. Describe the steps you took to address the issue and the results that followed, demonstrating problem-solving and adaptability.

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How do you stay current with outbound sales best practices?

Explain your strategies for staying updated on outbound sales trends, such as attending webinars, reading industry publications, and networking with other professionals. Discuss how you apply this knowledge to your work.

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What is your approach to crafting compelling outreach messages?

Detail the techniques you use to write engaging messages, such as keeping it concise, being relatable, and including clear calls to action. Share examples of successful outreach messages you've created.

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How do you prioritize tasks and manage your time as a Senior Outbound Program Manager?

Discuss your methods for task prioritization, like using productivity tools or frameworks (e.g., Eisenhower Matrix) and how you maintain flexibility to adapt as priorities shift within outbound sales efforts.

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Tebrans share a passion for unlocking better healthcare by helping independent practices bring modernized care to patients everywhere.

14 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$110,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 29, 2024

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