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Field Sales Representative, Strategic Accounts (Inland Empire)

About the Team

The Outside Sales team has been the face of DoorDash to our merchant partners since our founding in 2013. Stationed locally, this team creates deep partnerships with the most coveted local and regional restaurants in any given geography. Our Outside Sales team is the revenue driving arm of DoorDash and ensures the growth of our SMB partnerships which help strengthen operations, accelerate consumer growth, and improve our bottom line.

About the Role

We are looking for a Strategic Merchant Lead for the Outside Sales team to establish partnerships with our Local Hero and Local Premium merchants across the region. The key to DoorDash’s growth is merchant selection. The more local hero and local premium merchants we add to DoorDash, the faster we will add new customers, the better we will retain existing customers, and the higher our conversion rates will be for customers visiting our app or website.

You'll be focused on new restaurant acquisition with a transactional deal cycle and bringing on the best local and regional restaurants onto the DoorDash platform. You will prospect, meet with, and close partnerships with these merchants.

You will report into our Regional Sales Manager on our Outside Sales team. This is a hybrid role with at least 50% travel (2-3 days per week) meeting with prospective clients and 1-2 days working remotely from home/office.

You're excited about this opportunity because you will…

  • Have a passion for SMB businesses and the restaurant industry
  • Sell restaurant owners on the value of partnering with DoorDash and help them understand the value of our full suites of services (e.g. Marketplace, Storefront, Dashpass)
  • Lead complex negotiations to structure industry-leading and mutually beneficial economic terms
  • Excel in a transactional deal cycle and closing new business within a few weeks
  • Use creative strategies in sales processes and prospect outreach
  • Share on-the-ground insights with sales leadership and operations team
  • Mentor teammates on how to be the best version of themselves after establishing yourself in the role
  • Travel into different markets and meet with restaurant owners (hybrid role with up to 50% travel)

We're excited about you because…

  • You have 3+ years of experience in a closing sales role or related experience
  • You excel in a transactional deal cycle
  • You have experience exceeding goals
  • You have experience selling multi-product solutions
  • You approach challenges from the fundamentals
  • You express creative sales tactics to engage with prospects
  • You have experience using a CRM (Salesforce) and Google Apps

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. 

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. The estimated pay range for this position represents total on-target earnings (including base salary and on-target incentive pay). Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match and a mental health program, among others. 

To learn more about our benefits, visit our careers page here.

The range (inclusive of on-target incentive pay) for this position ranges from our lowest geographical market up to our highest geographical market within California, Colorado, District of Columbia, Hawaii, Maryland, New Jersey, New York and Washington.
$58.80$86.50 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Average salary estimate

$72650 / YEARLY (est.)
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$58800K
$86500K

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What You Should Know About Field Sales Representative, Strategic Accounts (Inland Empire), DoorDash USA

As a Field Sales Representative for Strategic Accounts at DoorDash in the bustling Inland Empire, you'll play a crucial role in fostering partnerships with local and regional restaurants. This position is all about connecting with the vibrant food scene in Riverside, San Bernardino, Ontario, and Chino. You'll be the energetic face of DoorDash, meeting restaurant owners and guiding them in realizing the full potential of partnering with us. Your mission? To acquire new eateries that resonate with consumers, enhancing the diversity and reach of our growing marketplace. With a hybrid working style, splitting your time between engaging with clients and working remotely, you'll utilize your sales expertise to negotiate favorable terms and master the art of closing deals quickly and effectively. Your passion for small to medium-sized business growth in the restaurant space will drive you to excel in the competitive landscape, sharing insights with teammates to uplift the entire team. This role guarantees variety in your day-to-day, alongside the satisfaction of playing a pivotal role in elevating local dining options and ensuring customers have a delightful experience on our platform. If you are ambitious, love the excitement of sales, and enjoy being out and about, this opportunity at DoorDash is tailor-made for you.

Frequently Asked Questions (FAQs) for Field Sales Representative, Strategic Accounts (Inland Empire) Role at DoorDash USA
What does a Field Sales Representative do at DoorDash?

A Field Sales Representative at DoorDash focuses on establishing and nurturing partnerships with local restaurants in their assigned territory. This role involves selling DoorDash's value proposition to these establishments, helping them leverage various services to enhance their business. You'll excel in negotiating and closing deals, while also actively participating in the growth of DoorDash's strategic accounts in the Inland Empire.

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What qualifications are needed for a Field Sales Representative at DoorDash?

To qualify as a Field Sales Representative at DoorDash, candidates typically need 3+ years of experience in a closing sales role or similar positions. An understanding of the restaurant industry and proven success in exceeding sales goals is essential. Familiarity with CRM systems like Salesforce and a strong grasp of multi-product sales solutions will set you apart.

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What is the work environment like for a Field Sales Representative at DoorDash?

The work environment for a Field Sales Representative at DoorDash is dynamic and engaging, combining office work with field visits. You can expect a hybrid schedule, working both remotely and in-person. At DoorDash, the company culture encourages collaboration and creativity, allowing sales representatives to thrive while addressing challenges in innovative ways.

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What is the travel requirement for a Field Sales Representative at DoorDash?

As a Field Sales Representative at DoorDash, you'll experience a hybrid work model with approximately 50% travel, which translates to 2-3 days a week spent meeting with potential restaurant partners across the Inland Empire. This travel is essential for building relationships and understanding the local market.

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How can a Field Sales Representative succeed in their role at DoorDash?

To succeed as a Field Sales Representative at DoorDash, it's crucial to exhibit strong communication and negotiation skills. Embracing creativity in your sales approach, maintaining a keen understanding of your local market, and being passionate about SMBs will significantly enhance your effectiveness. Building rapport with restaurant partners and continuously sharing insights with your team will also bolster your impact.

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What makes working at DoorDash appealing for a Field Sales Representative?

Working at DoorDash as a Field Sales Representative provides a unique opportunity to engage with local businesses and contribute to the flourishing restaurant scene. The role offers competitive compensation, comprehensive benefits, and a pathway for personal growth and fulfillment. Plus, being part of a technology-driven company that supports restaurants and empowers communities adds to the appeal.

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What are the main challenges faced by a Field Sales Representative at DoorDash?

The main challenges for a Field Sales Representative at DoorDash include managing a diverse portfolio of regional restaurants, navigating competitive negotiations, and adapting to the rapidly changing market environment. Success requires resilience, flexibility, and a strategic mindset to tailor solutions that appeal to restaurant partners.

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Common Interview Questions for Field Sales Representative, Strategic Accounts (Inland Empire)
How do you approach new restaurant leads as a Field Sales Representative?

When approaching new restaurant leads, I prioritize research to understand the establishment's unique offerings and challenges. I tailor my sales pitch to demonstrate how DoorDash can specifically enhance their business and reach new customers, focusing on building relationships rather than just making a sale.

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Can you describe a successful negotiation you've had in a previous sales role?

In a previous sales role, I successfully negotiated a partnership with a local business by addressing their concerns about delivery fees. By incorporating a trial period and flexible pricing, we reached a mutually beneficial agreement, demonstrating my ability to listen and adapt to clients' needs while achieving my sales targets.

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What strategies do you use to stay organized and manage your sales pipeline?

To stay organized and effectively manage my sales pipeline, I utilize CRM tools like Salesforce. I schedule regular follow-ups and segment my leads based on their engagement level. Additionally, I maintain a detailed record of client interactions to ensure I remain informed and proactive in nurturing relationships.

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How do you ensure you exceed your sales targets?

I ensure I exceed my sales targets by setting clear, measurable goals and consistently reviewing my performance. I analyze what strategies have worked effectively, adapt my approach based on market feedback, and seek insights from peers to uncover new opportunities for growth.

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What do you find most rewarding about being a Field Sales Representative?

The most rewarding aspect of being a Field Sales Representative is the opportunity to help local businesses thrive by connecting them with consumers through a powerful platform. Building lasting relationships and witnessing the direct impact of my efforts on their growth is incredibly fulfilling.

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How do you handle rejection in sales?

Handling rejection in sales involves maintaining a positive mindset and viewing it as an opportunity for growth. I reflect on the experience to understand what could be improved, seeking feedback when possible, and using it to refine my pitch and approach in the future.

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Describe a time you had to work collaboratively as part of a sales team.

In a previous role, I collaborated with my sales team to develop a joint marketing campaign targeting a specific demographic segment. By pooling our insights and strategies, we successfully increased our lead generation rate by 30%, showcasing the power of teamwork in achieving sales objectives.

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What techniques do you use to close deals quickly?

To close deals quickly, I focus on understanding a potential client's pain points and demonstrating how our services address those specific needs. I'm proactive about following up and reinforcing the value we offer, while also being adaptable to the buyer's timeline to move the process forward smoothly.

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How do you nurture long-term relationships with restaurant partners?

I nurture long-term relationships with restaurant partners through regular communication, providing updates, and being available to assist with any questions or concerns. I believe in going beyond the initial sale to build trust and demonstrate my commitment to their continued success.

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What do you think is essential for a Field Sales Representative to succeed at DoorDash?

Essential for a Field Sales Representative to succeed at DoorDash is a combination of strong sales skills, deep understanding of the restaurant industry, and genuine passion for helping local businesses grow. Adaptability, resilience, and effective communication are equally important to thrive in this fast-paced environment.

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DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.

337 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$58,800/yr - $86,500/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 28, 2024

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