Sales Manager

As a Sales Manager at Tapcart, your primary role will involve leading and mentoring a team of Account Executives. You will be responsible for driving sales performance, implementing strategic sales initiatives, providing quality coaching, and collaborating with various departments to enhance sales processes.

To be a successful Sales Manager at Tapcart, candidates should possess 5+ years of sales experience with at least 2 years in a management role. A strong understanding of sales processes, excellent leadership and communication skills, and proficiency in CRM systems like Salesforce are essential.

Interested candidates can apply for the Sales Manager position at Tapcart by visiting our Careers page, where you can find detailed information about the role and submit your application directly.

As a Sales Manager at Tapcart, you will benefit from ongoing support including coaching and mentoring from leadership, access to sales tools, and collaboration with other departments like Marketing and Customer Success to enhance your team’s effectiveness.

The culture at Tapcart is built on creativity, teamwork, and continuous growth. As a Sales Manager, you can expect a supportive environment where input is valued, and you're encouraged to bring novel solutions while having fun at work!

Tapcart offers an attractive benefits package that includes a 401(K) plan, affordable medical insurance, fully covered dental and vision insurance, flexible PTO, and a one-time stipend for setting up your home office among others.

The Sales Manager role at Tapcart is influenced by the increasing shift towards mobile commerce, with growing demand for mobile apps among brands. Staying abreast of e-commerce solutions and industry trends is crucial for success in this position.

In coaching and mentoring my sales team, I prioritize understanding each member's strengths and areas of improvement. I believe in conducting regular one-on-one sessions to provide personalized feedback and setting up development plans that align with individual career goals.

Absolutely! In my previous role, I implemented a targeted outreach strategy focusing on high-value accounts, which increased our closing rate by 30%. This involved analyzing data trends and tailoring our approach to meet specific customer needs.

Key metrics to track include sales conversion rates, average deal size, sales cycle length, and individual team member performance. Monitoring these allows us to identify trends and areas where we can enhance our strategies.

When addressing underperformance, I first ensure that I understand the root causes through direct communication. I'll work with the team member to create an actionable improvement plan that includes targeted training and metrics to gauge progress.

I have extensive experience using Salesforce and other CRM tools to streamline sales processes, manage customer relationships, and analyze performance data. These tools enable me to identify opportunities for improvement and make data-driven decisions.

I believe in establishing open lines of communication between departments. Regular cross-department meetings allow us to align on shared goals and ensure everyone is aware of the customers' needs, which ultimately drives growth.

Motivation comes from recognition and setting achievable goals. I like to celebrate wins, large and small, and create an environment where team members feel valued and inspired to perform at their best.

Customer feedback is invaluable. I integrate it into our sales strategies to refine our approach and ensure our offerings align with client expectations, which helps in building long-term relationships.

I once focused on a lead that was hesitant due to budget constraints. By understanding their needs and positioning our product under a long-term ROI model, I managed to turn their skepticism into a partnership, resulting in a significant contract.

I regularly read industry publications, attend webinars, and participate in networking events. Staying engaged with my professional community allows me to remain informed about evolving sales trends and best practices.