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RN Care Manager

What We Strive For 

At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. Recognized with ten prestigious workplace awards, including LinkedIn’s 2024 Top Startups in Denver, we’re setting a new standard in kidney care. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.

What You’ll Do

Strive’s RN Care Managers are a critical part of supporting patient care for individuals with Chronic Kidney Disease (CKD) and End-Stage Renal Disease (ESRD). Serving as a vital resource for patients, families, local care teams, and healthcare professionals, the RN Care Manager coordinates services to optimize care delivery. While primarily conducted via telecommunication, this role may necessitate on-site visits to various healthcare settings or patient homes. This hybrid role includes in-home visits based on patient requirements, with potential face-to-face meetings with colleagues and leadership as needed. This role will report to the Lead, RN Care Manager. 

The Day to Day 

  • Works closely with the care team to craft personalized and thorough care plans addressing the clinical and non-clinical needs of each patient. 
  • Conducts regular assessments onsite and virtually to detect undisclosed medical or social issues and changes in the home environment that could pose risks, promptly referring such matters to the appropriate channels for resolution. 
  • Initiates proactive outreach to patients and/or clinics as outlined in program guidelines to evaluate their status, offer assistance, and address inquiries promptly. 
  • Manages a diverse patient panel, swiftly and accurately evaluating individual needs while adhering to NCQA standards for complex case management. 
  • Communicates updates to the care team and family members, identifying gaps in patient understanding of their health status and delivering tailored education and resources to promote informed decision-making. 
  • Acts as a liaison with dialysis facilities, conveying care plan updates to facilitate smooth transitions in care, and maintains accurate program software records. 
  • Generates and evaluates reports using Strive data platforms to identify trends, anomalies, and areas requiring focus. 
  • Provides culturally sensitive care to meet the diverse needs of Strive patients, fostering collaboration and communication among all clinical team members to enhance care provision. 
  • Utilizes clinical judgment, analytical skills, regular and predictable attendance, and comprehensive knowledge of case management programs to deliver high-quality care. 

Minimum Qualifications 

  • Associate’s degree from accredited school of nursing. 
  • Current Registered Nurse (RN) license in the state of practice. 
  • 3+ years combined of related education, experience, or certification. 
  • Current BLS or CPR Certification required.   
  • Efficient and reliable transportation, including an active driver’s license, allowing for the ability to travel across an assigned region to meet patient needs. Locations may include offices, clinics, and patient homes.
  • Provides in-person patient care which may include standing, sitting, walking, pushing, pulling, and lifting. 
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.  

Preferred Qualifications 

  • 3+ years experience in nephrology, ER, ICU, Cardiac, or Ambulatory Complex case management nursing.  
  • Certified Case Manager (CCM) certification preferred. 
  • Proficiency in computer skills including Microsoft 365 Suite (word, outlook, excel) due to working in a hybrid-remote environment. 

About You

  • Experience developing strong patient and family relationships that foster engagement and best outcomes for all aspects of Strive Health’s Model of Care.  
  • Demonstrated experience with proactively contacting patients and/or clinic on a frequent basis to assess both clinical and non-clinical needs. 
  • Proficiency with documenting and navigating electronic medical records (EMR) and care plan management. 

 

Annual Salary Range: $80,136 - $97,200

#INDSJ

We care and support our strivers holistically by providing competitive compensation and a comprehensive benefits package, including: 

  • Medical, dental, and vision insurance 
  • Two employee assistance programs (EAP) 
  • 401k with employer match 
  • Employer paid and voluntary life and disability insurance 
  • Health and flexible spending account 
  • Paid holidays, flexible vacation time, sick time, volunteer time, and sabbaticals 
  • Eight weeks of paid living donor leave 
  • A well-being bundle with Carrot Fertility and Peloton at no cost 
  • Annual professional development stipend 
  • Mental health and financial wellness resources 

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com 

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Average salary estimate

$88668 / YEARLY (est.)
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$80136K
$97200K

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What You Should Know About RN Care Manager, Strive Health

At Strive Health, we're on a mission to revolutionize kidney care, and we're looking for passionate individuals to join our team as RN Care Managers in Chicago, IL. This isn't just a job – it's an opportunity to make a tangible difference in the lives of patients battling Chronic Kidney Disease (CKD) and End-Stage Renal Disease (ESRD). In this role, you'll collaborate closely with care teams, craft personalized care plans, and conduct regular assessments to ensure our patients receive the best support possible. Whether communicating with patients via phone or conducting on-site visits, your efforts will directly impact health outcomes by addressing clinical and social needs. We pride ourselves on a comprehensive care model that utilizes predictive data to enhance patient experiences. You'll be the crucial liaison between patients, families, and the broader healthcare team, ensuring everyone is informed and supported. Plus, with flexibility in working remotely and conducting in-person visits, this hybrid role offers the best of both worlds. At Strive Health, we embrace diversity and foster a culture of support and collaboration. Join us on this exciting journey to redefine kidney care, all while enjoying a competitive salary and impressive benefits package. We can’t wait to welcome you aboard!

Frequently Asked Questions (FAQs) for RN Care Manager Role at Strive Health
What does an RN Care Manager do at Strive Health?

As an RN Care Manager at Strive Health, your primary responsibilities include coordinating patient care for those with Chronic Kidney Disease (CKD) and End-Stage Renal Disease (ESRD). You'll work closely with care teams to develop personalized care plans, conduct assessments, and liaise with other healthcare providers to ensure holistic support for patients. This role combines telecommunication outreach with in-person visits to optimize care delivery.

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What qualifications are needed for the RN Care Manager role at Strive Health?

To qualify for the RN Care Manager position at Strive Health, you'll need an Associate’s degree in nursing, a current Registered Nurse (RN) license, and at least 3 years of relevant experience. Additional requirements include BLS or CPR certification and the ability to travel across various healthcare settings to meet patient needs.

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What benefits does Strive Health offer to RN Care Managers?

Strive Health offers a comprehensive benefits package for RN Care Managers, which includes medical, dental, and vision insurance, retirement plans with employer match, paid vacation and holidays, professional development stipends, and more. Employees also have access to unique perks, such as a well-being bundle with fertility support and fitness programs.

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How does Strive Health support diversity and inclusion in the workplace?

At Strive Health, we wholeheartedly embrace diversity and inclusion as core values. We celebrate the unique perspectives of our team members and are committed to creating a supportive environment where everyone can thrive. Our efforts include various initiatives to promote collaboration among diverse groups and ensure all voices are heard.

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What is the primary focus of the RN Care Manager role at Strive Health?

The primary focus of the RN Care Manager role at Strive Health is to enhance patient care for individuals with CKD and ESRD. You will coordinate individualized care, conduct assessments, address any emerging issues, and provide education to patients and their families, ensuring they understand their health status and care plans.

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Can you explain the hybrid nature of the RN Care Manager position at Strive Health?

The RN Care Manager position at Strive Health is hybrid, allowing you to work both remotely and conduct necessary in-person visits. This flexibility enables you to efficiently manage your patient panel while effectively collaborating with the care team and engaging face-to-face when needed.

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What type of patient caseload can an RN Care Manager expect at Strive Health?

As an RN Care Manager at Strive Health, you can expect to manage a diverse patient panel, which will involve evaluating individual needs, providing personalized care, and adhering to standards for complex case management set by the NCQA. Your role will include regular outreach to ensure optimal coordination and support for each patient.

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Common Interview Questions for RN Care Manager
How do you develop personalized care plans for your patients?

When developing personalized care plans, I assess each patient's clinical and non-clinical needs through thorough discussions and evaluations. I ensure that the plan addresses medical history, personal preferences, and available resources to provide a comprehensive approach to care.

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Can you describe your experience with chronic kidney disease patients?

I've worked with chronic kidney disease patients by providing education on disease management, coordinating care with specialists, and helping patients understand their treatment options. My focus is always on empowering patients to take an active role in their health decisions.

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How would you approach a challenging conversation with a patient or their family?

In challenging conversations, I focus on active listening and empathy, ensuring that I understand their concerns. I maintain transparency and provide clear information while allowing them to express their feelings. Building trust is essential to a positive outcome.

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What strategies do you use to maintain communication with your care team?

I prioritize regular check-ins with my care team through team meetings and shared digital platforms. I believe in documenting updates accurately in our electronic medical records so everyone is informed about patient progress and any changes in care plans.

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How do you stay organized when managing multiple patient cases?

Staying organized is crucial in my role. I utilize digital tools such as spreadsheets to track appointments, follow-up tasks, and patient data. I also set regular reminders for myself to ensure no patient is overlooked and that care is timely and effective.

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Can you discuss a time you had to advocate for a patient?

Certainly! I once advocated for a patient facing barriers in accessing necessary treatment. I gathered information on their situation, communicated with relevant stakeholders, and secured the required resources. Advocacy is about ensuring that every patient receives the care they deserve.

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What does culturally sensitive care mean to you?

Culturally sensitive care involves understanding and respecting diverse cultural backgrounds, values, and beliefs in all aspects of patient interaction. I strive to tailor my approach to meet each patient's unique needs while fostering inclusivity and understanding.

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How do you handle patient assessments and follow-ups?

I conduct assessments systematically, ensuring to cover both clinical and non-clinical factors. I schedule follow-ups based on assessment findings and maintain communication with patients to monitor changes, reassess needs, and adjust care plans accordingly.

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What role does technology play in your patient care approach?

Technology plays a significant role in my approach to patient care, whether through electronic medical records for documentation or data analytics for identifying patient trends. I leverage technology to enhance communication, streamline processes, and improve overall patient outcomes.

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Why do you want to work for Strive Health as an RN Care Manager?

I am passionate about making a real difference in kidney care and believe Strive Health's mission aligns perfectly with my values. The supportive culture, emphasis on teamwork, and commitment to innovative patient care resonate with me, and I'm excited to be part of this transformational journey.

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Strive Health sets the standard for the rest of healthcare in how revolutionary change can be done. We are starting over because we must. We deliver compassionate kidney care the way it should be done.

51 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,136/yr - $97,200/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 28, 2024

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