Job details

Service Porter - Lexus of Marin

Company Description

At Lexus of Marin, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Pay is $20.00 per hour

The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00.

Our associates are happy to work here because:

We boast the lowest turnover in the industry.
We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
We are committed to developing and promoting within the company.
Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
We encourage peer to peer teamwork and recognition.
Special benefits to purchasing and leasing a car.
Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

· Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

· Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

· Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

· Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

· Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

· Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

· Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

· Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

· Drives vehicles to and from service lane, service stalls, and parking lot as needed.

· Makes key tags for vehicles

· Maintains a professional appearance

· Performs other duties as assigned

· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications

Required:

· All applicants must be authorized to work in the USA.

· Valid driver's license and good driving record.

· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Additional Information

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines.

Average salary estimate

$41600 / YEARLY (est.)

min

max

$41600K

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What You Should Know About Service Porter - Lexus of Marin, Sonic Automotive

At Lexus of Marin, we're excited to invite applications for the Service Porter position! As part of Sonic Automotive’s trusted family, working as a Service Porter means you'll play a crucial role in enhancing our customer experience. You'll be the friendly first face customers see when they arrive, greeting them with a warm smile and helping them feel welcome. Your main duties include managing the flow of service customers' vehicles, ensuring their cars are parked safely and efficiently, and keeping our service area organized and clean. You'll also get to interact with a dynamic team, learning from award-winning training programs that have earned top accolades in the industry. Not only do we offer competitive pay at $20.00 per hour, but we also provide a range of benefits including medical, dental, vision, 401k, and PTO. As a Service Porter at Lexus of Marin, you’ll have the opportunity to contribute positively to day-to-day operations while enjoying special perks like automotive concierge services. If you're a motivated individual with a valid driver's license and a commitment to excellence, we'd love to have you on our team where you can grow your career in the automotive sector. Join us in delivering exceptional experiences to our valued customers!

Frequently Asked Questions (FAQs) for Service Porter - Lexus of Marin Role at Sonic Automotive

What does a Service Porter do at Lexus of Marin?

A Service Porter at Lexus of Marin is responsible for greeting customers, managing the parking of service vehicles, and ensuring an organized service area. This role is pivotal in facilitating smooth traffic flow, enhancing customer convenience, and providing a friendly first impression.