Key Account Manager

As a Key Account Manager at Jobstreet by SEEK, you'll focus on maintaining and building relationships with existing corporate accounts, ensuring they receive exceptional service. You'll analyze client needs using data-driven strategies to propose effective solutions, develop sales strategies for revenue growth, and conduct engaging presentations to senior management.

To apply for the Key Account Manager position at Jobstreet by SEEK, candidates should have a minimum of 5 years of proven experience in corporate sales and key account management. Additionally, strong analytical skills, excellent communication abilities, and a track record of successful client relationship management are essential.

At Jobstreet by SEEK, we offer an attractive remuneration package, flexible leave offerings, and a hybrid work model to support our Key Account Managers. Our culture promotes employee well-being, continuous professional development, and the opportunity to contribute to impactful projects that resonate across the organization.

Jobstreet by SEEK boasts a high-performance culture that thrives on diversity, inclusion, and collaboration. Employees are encouraged to express their unique ideas and perspectives, which fosters innovation and creativity in our workplace—making it a vibrant environment to grow your career.

Yes! Jobstreet by SEEK is committed to employee growth and advancement. As a Key Account Manager, you'll have multiple pathways for development, including leadership roles and specialized positions, as your skills and experience grow with the company.

The main responsibilities include developing and maintaining corporate accounts, conducting data analysis for customer insights, proposing sales strategies, conducting presentations, and collaborating with stakeholders to create action plans that ensure client satisfaction and drive revenue growth.

Essential skills include strong analytical and presentation abilities, exceptional communication skills to engage with various stakeholder levels, strategic thinking for developing revenue growth plans, and the ability to foster lasting relationships with clients to ensure their ongoing success.

When managing client relationships, I prioritize understanding the client's business needs and challenges. I conduct regular check-ins to gather feedback and insights, allowing me to adjust our services effectively and demonstrate how we can add value, ultimately fostering trust and loyalty.

In such a situation, I would first listen actively to the client's concerns to fully understand their issues. I would assure them that we take their feedback seriously, and then work collaboratively to create a solution that addresses their needs, keeping communication open throughout the process.

Effective sales strategies include leveraging data analytics to tailor solutions to client needs, proactive communication to strengthen relationships, and developing customized presentations that showcase how our offerings can solve client challenges and deliver return on their investment.

I successfully managed a high-profile account by conducting extensive needs assessments, leading to a tailored plan that boosted their engagement with our services by 30%. This not only strengthened our partnership but also contributed significantly to their revenue growth, showcasing the value of our relationship.

I prioritize tasks using a combination of urgency and impact metrics. By assessing which client needs require immediate attention and which will yield the most significant long-term benefits, I can effectively allocate my time and resources to ensure all accounts receive the attention they deserve.

I utilize CRM software to track interactions and account details, along with data analysis tools to gather insights on customer behavior. These technologies help streamline communications, plan account strategies, and monitor performance metrics, enabling me to stay proactive in my account management approach.

I would start by thoroughly researching the client's industry and specific challenges. Then, I'd outline how our services could address their needs effectively. My preparation would include crafting compelling narratives, creating engaging visuals, and rehearsing to ensure a professional delivery that resonates with the audience.

I utilize regular account reviews to assess existing services and gather feedback on client needs. By staying aligned with their business goals and continuously educating myself on our new offerings, I can identify timely upselling opportunities that align with their evolving needs.

I'd reassess my communication strategy, possibly reaching out through different channels or finding alternate contact points within the organization. If possible, I would also seek to provide value through insightful content or industry news that might captivate their attention and prompt a response.

I am excited about the opportunity to work with Jobstreet by SEEK due to its commitment to innovation and employee well-being. I admire its focus on helping people succeed in their careers, and I believe my skills in relationship-building and strategic account management will contribute significantly to its mission.