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PQC Coordinator

 

What's the Short Version?

The Product Quality Control (PQC) Coordinator role is responsible for supporting the Product Quality Control team with managing suspect or rejected inventory, responding to customer inquiries about product, administrative support of 3rd party audits, procedure writing (formatting), and PQC reporting. This position will place a high priority on helping to support the PQC team in managing increasing workload as well as allowing the team to focus on Product Quality Assurance/Quality Control strategies and a variety of improvement initiatives.

 

What Will You Be Doing?

  • Support PQC management with business activities, reporting, process documentation.
  • Correlate corresponding supplier inspection reports, 3rd party inspection reports, SanMar inspection reports and all invoicing for inspections
  • Support, review, processing and follow up of requests from internal and external customers.
  • Generate and distribute weekly or monthly Quality Assurance reports – highlight/share trends at PQC meetings.
  • Generate and distribute Customer Inquiries, Return report or Sales report (to support confirmation of issue’s).
  • Perform inventory transactions in our Warehouse Management System (WMS) and other internal systems to satisfy product requests from QC Specialist and internal partners, placing suspect product on hold.
  • Process routine requests including: product requests from internal partners, returning product to inventory (when needed), researching and compiling data for current inventory, managing Product Quality holds and QC Hold Discrepancies.
  • Work closely with QC Specialist on mill returns or buybacks by creating POs and compiling data when needed to assure credits are accurate for returned goods.
  • Work Closely with PQC team on any other tasks and activities pertinent with a growing department with strategic plans.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

 

What Are We Looking For?

  • 1-3 years of relevant education or experience.
  • Capable of collecting, understanding, analyzing and reporting data for continued process improvement.
  • Must have basic math skills.
  • Must have proficient computer knowledge of Microsoft Office including Excel, Word, and Access.
  • Displays flexibility, calmness, confidence, integrity and a “can do” attitude.
  • Excellent communication and organizational skills.
  • Exhibits drive, is willing to be engaged and involved.
  • Protects the SanMar brand and image in every decision.
  • Good listener and attention to detail.
  • Ability to multi-task and prioritize.
  • Be an active participant and encourage a positive and supportive attitude in a team environment.
  • Ability to work with and develop strong, reliable and trusting relationships with immediate team and business partners.
  • Open minded and willing to learn and engage with the department goals and directives.
  • Open to new ideas and ways of working.
  • Knowledge of SanMar products and operating systems is a plus.
  • Team player and able to work independently.
  • Regular and punctual attendance.

 

What's Our Offer?

Salary Range: You`ll earn between $21.39 - $27.90 on an hourly basis, depending on experience.

 

Bonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary.

 

Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.

 

Additional Benefits:

  • Comprehensive medical, dental, and vision benefits
  • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
  • Life insurance
  • Short/long-term disability coverage
  • Paid maternity/paternity leave
  • Pet insurance

 

What Should You Expect?

Hybrid: While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands to finger, handle or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work environment is moderately quiet. Ability to work on computer for multiple hours with frequent interruptions.

SanMar's Eastpointe office is located near Seattle, WA and our standard working hours are 8:00-5:00 PST. Quarterly travel may be required.

 

Average salary estimate

$51238.5 / YEARLY (est.)
min
max
$44485K
$57992K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About PQC Coordinator, SanMar Employee Board

Are you ready to take your career to the next level? As a PQC Coordinator at SanMar, located in beautiful Issaquah, WA, you'll play a crucial role in supporting our Product Quality Control team. This dynamic position is designed for someone who thrives on multitasking and enjoys making an impact on product quality. You'll manage suspect or rejected inventory and be the go-to person for addressing customer inquiries regarding our products. But that's just the start! Your day will include providing administrative support for our exciting 3rd party audits, writing procedures that meet our high standards, and generating reports that highlight trends and observations from our Quality Assurance efforts. With a focus on process documentation and supporting the PQC management with business activities, your analytical skills will shine as you correlate various inspection reports and manage invoicing for inspections. You'll become an integral part of our team, working closely with QC specialists to ensure that our products meet SanMar’s high-quality expectations. We're looking for someone with excellent organizational and communication skills, who is eager to learn and grow in a supportive team environment. If this sounds like the kind of challenge you're ready for, we'd love to hear from you!

Frequently Asked Questions (FAQs) for PQC Coordinator Role at SanMar Employee Board
What are the responsibilities of a PQC Coordinator at SanMar?

As a PQC Coordinator at SanMar, you'll support the Product Quality Control team by managing suspect inventory, facilitating customer inquiries, and maintaining detailed process documentation. Your role will also involve generating quality reports and processing requests from internal and external stakeholders, ensuring that our product quality is consistently high.

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What skills are needed for a PQC Coordinator position at SanMar?

For the PQC Coordinator role at SanMar, key skills include strong analytical abilities to assess data for process improvement, proficient computer skills with Microsoft Office, excellent communication, and organizational skills, as well as a collaborative team spirit. Basic math skills are also essential for managing reports and data.

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What kind of experience is required for the PQC Coordinator role at SanMar?

SanMar is looking for candidates with 1-3 years of relevant education or experience for the PQC Coordinator position. Experience related to quality control or inventory management will give you an edge, along with a willingness to learn about our products and systems.

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What is the salary range for a PQC Coordinator at SanMar?

The PQC Coordinator position at SanMar offers a competitive salary range between $21.39 and $27.90 per hour, based on your experience. Additionally, you may be eligible for an annual discretionary bonus of up to 5%.

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What benefits does SanMar offer for a PQC Coordinator?

SanMar offers a comprehensive benefits package for PQC Coordinators, including medical, dental, and vision coverage, a 401k plan with matching contributions, paid time off that accrues weekly, paid family leave, and even pet insurance! You'll also enjoy a supportive work environment that values work-life balance.

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What does a typical day look like for a PQC Coordinator at SanMar?

A typical day for a PQC Coordinator at SanMar involves reviewing inspection reports, supporting PQC management, generating quality assurance reports, and assisting with inventory transactions in our Warehouse Management System. You'll collaborate with team members on various projects related to improving product quality and customer satisfaction.

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Does the PQC Coordinator position at SanMar require travel?

While the PQC Coordinator position primarily operates in a hybrid working environment based in Issaquah, WA, occasional quarterly travel may be necessary for specific business needs, such as vendor audits or inspections.

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Common Interview Questions for PQC Coordinator
Can you explain how you prioritize tasks in a fast-paced environment as a PQC Coordinator?

In a fast-paced environment, I prioritize tasks by assessing urgency and importance. I like to create a to-do list that outlines deadlines and helps track progress. For instance, managing inventory requests may take precedence over report generation if they directly impact product quality.

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How do you handle stressful situations in the workplace?

In stressful situations, I focus on maintaining a calm demeanor and adopting a problem-solving mindset. I remind myself to take one step at a time, consult with team members if needed, and ensure open communication to tackle challenges collaboratively.

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Describe your experience with data analysis and reporting.

I have solid experience in data analysis, particularly in correlating various quality reports. I use Excel for creating reports that highlight trends and insights, which I then present to the team during quality meetings to foster continuous improvement.

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What steps do you take to ensure effective communication with team members?

To ensure effective communication, I emphasize transparency and regular check-ins with team members. I prefer using collaborative tools that allow everyone to share updates and feedback, ensuring everyone is on the same page regarding ongoing projects.

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How do you approach writing process documentation?

When writing process documentation, I begin by gathering input from team members to ensure we cover all necessary details. I strive for clarity and simplicity, breaking down complex procedures into easy-to-follow steps, which I regularly review and update as processes evolve.

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What role do you believe a PQC Coordinator plays in product quality assurance?

A PQC Coordinator is pivotal in product quality assurance by ensuring that quality controls are adhered to throughout the inventory process. By managing inspections and reports, I help the company identify areas for improvement and maintain high customer satisfaction.

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Can you describe your experience with inventory management systems?

I have significant experience using inventory management systems like Warehouse Management Systems (WMS). I regularly perform inventory transactions, manage product holds, and assure accuracy in records to support the quality assurance process effectively.

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How would you deal with a situation where a product fails quality control checks?

If a product fails quality control checks, I would follow the established protocols to isolate the product and investigate the cause. I would then collaborate with the relevant teams to address the issue and prevent future occurrences while keeping internal and external stakeholders informed.

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What do you think is essential for maintaining a positive team environment?

Maintaining a positive team environment requires open communication, mutual respect, and a shared commitment to our goals. Encouraging team members to share ideas and acknowledging individual contributions fosters a supportive atmosphere where everyone feels valued.

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Why do you want to work as a PQC Coordinator at SanMar?

I am excited about the opportunity to work as a PQC Coordinator at SanMar because I admire the company's commitment to quality and innovation. I believe my skills in data analysis and passion for product quality align perfectly with the values of SanMar, and I look forward to contributing to the team.

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Founded in 1971 and based in Issaquah, Washington, SanMar is a wholesale supplier of branded and private label apparel and accessories. The company's products include a variety of clothing and accessories, such as outerwear, activewear, hats, t-sh...

12 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$44,485/yr - $57,992/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 28, 2024

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