SALES- Customer Service Representative

To excel as a SALES Customer Service Representative in our company, success hinges on your exceptional customer service skills combined with previous sales experience. You'll need strong verbal and written communication abilities, a friendly demeanor, and the reliability to work independently. Embracing a team-oriented attitude while being willing to learn about golf can significantly enhance your interactions with customers.

As a SALES Customer Service Representative, you will receive a base salary of $600 per month. Additionally, through our performance-based incentives starting at $350 a month, your earnings can significantly increase. With annual 13th-month pay and yearly appraisals, there are plenty of opportunities to enhance your income!

Yes! The SALES Customer Service Representative position is a permanent work-from-home role. We prioritize a healthy work-life balance, allowing you to be productive from the comfort of your own space.

For our SALES Customer Service Representative position, you'll need a computer with at least 4GB of RAM, a stable internet connection of 50 MBPs, and either Windows or Mac operating systems. Also, a noise-canceling headset and webcam are essential for clear communication during calls.

Apart from the competitive salary and monthly incentives, the SALES Customer Service Representative role comes with a supportive company culture, 13th-month pay, yearly performance appraisals, and the flexibility of a permanent WFH setup. We genuinely value our team members!

To apply for the SALES Customer Service Representative position, candidates should hold at least two years of sales experience, excellent communication skills, and a proven ability to work independently. Additionally, a passion for learning about golf will help in connecting with our customer base.

To prepare for applying as a SALES Customer Service Representative, ensure your resume highlights your sales experience, customer service expertise, and effective communication skills. It also helps to research our company’s products and familiarize yourself with golf terms to enhance your customer interactions.

When answering about your sales experience, focus on specific roles where you successfully met or exceeded sales targets. Highlight your methodologies, such as upselling or cross-selling techniques, and share any metrics that showcase your success.

In addressing difficult customers, it's important to illustrate your ability to remain calm and empathetic. Talk about specific examples where you listened to the customer’s concerns, provided effective solutions, and maintained a positive interaction.

Share a specific story that demonstrates your dedication to customer service. Emphasize how you went above and beyond to provide a delightful experience, such as providing follow-up assistance or personalized recommendations.

Discuss your understanding of effective upselling techniques. This could include knowing the product well, identifying customer needs during conversations, and timing your upsell pitches without being pushy.

When answering this, emphasize your organizational skills and time management capabilities. Talk about techniques you use, such as prioritizing tasks and using tools to track inquiries and ensure efficient follow-ups.

Express your genuine interest in helping people and providing solutions. Share experiences that gave you satisfaction in making a positive impact on customers’ lives, showcasing your dedication to exceptional service.

Highlight your home office setup and any tools you utilize to remain productive and focused. Discuss how you maintain a work-life balance and stay connected with team members remotely.

List the customer relationship management (CRM) systems or sales tools you've used in your previous roles. Describe how you utilized these tools to enhance customer interactions and streamline sales processes.

Research the company's values and products prior to the interview. Tailor your response to highlight how your personal values align with the company’s mission and how your background fits the role you’re interviewing for.

Discuss skills and experiences that would add value to the team dynamic. Whether it's your positive attitude, collaborative spirit, or a passion for learning, sharing your proactive approach to nurturing team spirit is key.