Remote Patient Representative

Job Summary

A company is looking for a Remote Patient Representative to enhance patient experience and support operations in women's health practices.

Key Responsibilities

• Answer and triage incoming calls and messages from current and new patients
• Support patient scheduling, including follow-ups for no-shows and cancellations
• Manage voicemail and after-hours messages, along with other assigned duties

Required Qualifications

• Minimum of two years of medical receptionist or customer service experience
• Ability to multitask effectively in a fast-paced environment
• Experience in handling practical problems with empathy and creativity