Technical Account Executive

Job Summary

A company is looking for a Founding Technical Account Executive (Remote) (US time zones).

Key Responsibilities

• Provide technical support to customers and solve problems independently
• Identify and prioritize inbound customers that align with the ideal customer profile
• Maintain long-term relationships with customers and promote new products as they are developed

Required Qualifications

• 2+ years of experience in technical account executive roles targeting a technical audience
• Understanding of developer tools and terminology
• Commercially-minded with a focus on revenue growth and retention
• Strong customer focus to help users effectively utilize the product
• Able to understand product details to enhance customer conversations