Student Advisor - job 1 of 3

Job Summary

A company is looking for a Student Advisor (FB + WhatsApp) to engage with parents and guide them in the enrollment process.

Key Responsibilities

• Communicate with parents via WhatsApp and Messenger to answer questions and guide them toward evaluation sessions
• Respond to inbound leads, assess intent, and qualify users for follow-up by the enrollment team
• Collect user feedback and provide insights to improve conversation quality and lead performance

Required Qualifications

• Bachelor's degree or above
• Fluency in English; proficiency in additional languages like Hindi, Tamil, or Telugu is preferred
• Prior experience in education, online customer service, or course sales is advantageous
• Familiarity with WhatsApp and Facebook Messenger communication styles
• Self-motivated and organized, with the ability to work remotely