Senior Cloud Support Specialist

Job Summary

A company is looking for a Senior Cloud Engineering Support Specialist.

Key Responsibilities

• Troubleshoot and resolve client problems while providing excellent customer experience
• Monitor server health, perform daily checks, and manage change requests
• Create technical documentation and compile server utilization reports for capacity planning

Required Qualifications

• Associate-level public cloud certification in AWS, Azure, or Google
• 2-3 years of related technical support experience with familiarity in Linux/Unix and/or Windows Server Administration
• Demonstrated experience supporting Public Cloud environments
• Availability for full-time overnight shifts with flexible scheduling