Policy Service Specialist

Job Summary

A company is looking for a Policy Service Specialist I to perform various billing functions and provide customer service support.

Key Responsibilities

• Modify billing systems based on policy amendments and renewals, and prepare updated billing statements
• Provide superior customer service and communicate policy information effectively to stakeholders
• Work with baseline complexity billing and policy plans, ensuring accurate documentation and serviceable billing designs

Required Qualifications

• 1 to 2 years of equivalent experience in the insurance industry
• Associate's degree in business or a related field
• Aptitude for Microsoft Office Suite, with developed knowledge of Microsoft Excel preferred
• Ability to evaluate requests and documentation for system input to generate insurance billing documents
• Demonstrated ability to work with multiple or shifting priorities