Security Support Helpdesk

Job Summary

A company is looking for a Security Support Helpdesk, Contract.

Key Responsibilities

• Provide technical support for security-related inquiries and issues
• Assist in the management and resolution of security incidents
• Document and track support requests and resolutions in the ticketing system

Required Qualifications

• Experience in a helpdesk or technical support role
• Familiarity with security protocols and technologies
• Knowledge of ticketing systems and support documentation
• Ability to work independently in a remote environment
• Relevant certifications in IT or security are a plus