Sales & Support Assistant

Overview

We are seeking a motivated and organized Sales & Support Assistant to join our remote team. In this role, you’ll provide both administrative support to the sales team and direct assistance to customers. You’ll help ensure smooth sales operations, accurate documentation, and a positive customer experience throughout the process.

Responsibilities
• Assist the sales team with documentation, data entry, and lead tracking
• Respond to customer inquiries via phone, email, and chat in a timely, professional manner
• Maintain accurate records in CRM and file management systems
• Support follow-ups with leads and customers to ensure satisfaction
• Help prepare forms, templates, and reports as needed
• Collaborate with internal teams to resolve issues and support the sales process

Qualifications
• Prior experience in sales support, customer service, or admin assistance preferred but not required
• Strong verbal and written communication skills
• Proficient with Google Workspace, CRM systems, and Adobe PDF
• Detail-oriented, organized, and able to multitask
• Reliable internet connection and quiet home office setup

Top Attributes
• Customer- and sales-focused
• Organized and proactive
• Tech-savvy and eager to contribute to team success

Benefits
• $24 per hour
• Full health insurance for full-time employees
• Company-provided equipment
• Comprehensive training and supportive team culture

Company DescriptionJV Telesales is a contract inside‐sales and customer service powerhouse that partners with brands across retail, e-commerce, consumer services, and emerging tech to turn phone conversations into revenue or support assistance. Flexible scheduling, transparent metrics, and performance‐based pay mean our team members grow as fast as they sell, while clients gain a scalable, results‐focused sales force without the overhead of an in‐house call center.