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Platform Success Manager image - Rise Careers
Job details

Platform Success Manager - job 1 of 2

Job Summary

A company is looking for a Platform Success Manager to enhance client relationships and ensure customer satisfaction with their IT procurement and lifecycle platform.

Key Responsibilities
  • Facilitate customer onboarding and develop training materials
  • Engage with customers to assess satisfaction and identify improvement opportunities
  • Collect customer feedback and collaborate with the product team for enhancements
Qualifications
  • Proven experience in customer collaboration and feedback implementation
  • Ability to build relationships with technical and non-technical stakeholders
  • Strong organizational skills and self-direction in process creation
  • Analytical skills to monitor user engagement metrics
  • Commitment to continuous learning and industry best practices

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 3, 2025

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