Operations Manager - Tax Filing

Job Summary

A company is looking for an Operations Manager-CAD.

Key Responsibilities

• Oversee daily administration of tax filing delivery for assigned legal entities and manage client delivery across Tax filing Shared Services
• Develop colleagues in tax filing knowledge and client facing delivery, while monitoring and auditing tasks for process improvement opportunities
• Respond to client communications, facilitate escalations, and ensure timely and accurate reporting and analysis of metrics

Required Qualifications, Training, and Education

• Experience in tax filing processes and client management
• Proven ability to lead process improvement efforts
• Strong background in training and developing team members
• Familiarity with compliance and regulatory issues related to tax filing
• Ability to analyze metrics and drive operational improvements