Operations Associate, Coverage Detection

Job Summary

A company is looking for an Operations Associate, Coverage Detection.

Key Responsibilities

• Research patient health insurance coverage via various platforms and phone calls
• Collaborate with management and respond to client inquiries while escalating issues as needed
• Utilize software platforms to manage account information and workflow

Required Qualifications

• High school diploma, GED, or equivalent with work experience or post-secondary education in medical billing or health information
• Comfortable with phone communication and performing repetitive data review
• Team-oriented with strong interpersonal skills