Nightshift Support Analyst (REMOTE)- Veterans Affairs, Must be VA Cleared

Description:

As an Application Support Analyst (ASA) on our team you have the chance to design application systems in support of the Department of Veterans Affairs. Your technical expertise will be vital as you evaluate and modernize the Veterans Benefits Management System. You’ll develop your skills in technology development, testing and network administration while gaining experience in federal contracting. Grow your skills by reusing and expanding technologies to create a better, modernized platform for our nation’s veterans. Join our team and help turn requirements into accomplishments that drive change.

This role may require team members to be part of an on-call rotation. Staff will need to be able to respond calls on a 24/7 basis. Each rotation lasts one week, and staff will be on call every 4 to 6 weeks depending on team size.

We are seeking talent willing to work the following shifts:

Alternating Thursday-Saturday 7pm-8am | Wednesday-Saturday 7pm-8am ET

Responsibilities:

· Triaging / responding to issues

· Revise, update, refactor and debug code

· Improve existing software

· Develop documentation throughout the software development life cycle (SDLC)

Serve as an expert on applications and provide technical support

You Have:

· Experience as a Tier 2 Analyst performing ServiceNow monitoring, Ticket response, Ticket Triage, Issue Notifications, Application Dashboard monitoring and application performance

· 1+ years of experience with SQL

· 1+ years of experience with relational database systems and concepts

· 1+ years of experience with data and process analysis

· Knowledge of software development

· Ability to grasp concepts and flow of cross platform data

· Ability to communicate application information and solutions to clients

· Ability to work efficiently in cross team situations as well as independently

· Ability to obtain a security clearance

Preferred Qualifications:

· Jira, GitHub, Bitbucket, KubernetesAWS Cloud Environments

· VA or other Federal Government experience

· Excellent analytical and organization skills

· Excellent verbal and written communication skills and excellent team skills.

· Has high standards, results oriented, and a costumer-centric attitude

Nice If You Have:

· Experience with SOAP U

Compensation: $45/hour, plus benefits, including medical/dental/vision coverage, PTO and a partial 401k match.

Vetting: Candidates selected will be subject to a background investigation for clearance eligibility by our government client.

ThunderYard Solutions is proud to be an Equal Opportunity Employer. We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our community, and our customers. All applicants will be considered for employment without discrimination of race, color, religion, or belief, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, protected veteran status, family medical history or genetic information.

Job Type: Full-time

Pay: $80,000.00 – $90,000.00 per year

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Shift:
• 8 hour shift
• Day shift
• No nights

Work Location: Remote