Join American Airlines as a Manager – Pilot Offering and Trading Support Group

Job Highlights:
• Start Date: Immediate openings available
• Compensation: Competitive salary of $26/hour
• Location: Dallas, USA (with remote work options)
• Company: American Airlines
• Position: Manager – Pilot Offering and Trading Support Group

We are seeking a highly motivated and experienced Manager to lead our Pilot Offering and Trading Support Group. As a key member of our Flight Department, you will be responsible for ensuring a high-performing Support Group that provides exceptional service to our pilots. If you are a natural leader with a passion for aviation and customer service, we encourage you to apply for this exciting opportunity.

Job Description:

As a Manager – Pilot Offering and Trading Support Group, you will be responsible for hiring, training, leading, and developing a team of support specialists who provide assistance to pilots with questions about pilot scheduling applications. You will also be responsible for supporting the team’s efforts in creating a positive work environment while delivering an enhanced customer experience for pilots.

Key Responsibilities:
• Lead and develop a high-performing Support Group to provide exceptional service to pilots
• Ensure all team members have in-depth knowledge of pilot offering and trading applications
• Manage the team to provide cutting-edge pilots with remarkable offering and trading support through various online and in-person channels
• Collaborate with cross-functional teams to drive improvements to pilot scheduling applications
• Monitor and evaluate performance to make improvements or take corrective action

Requirements:
• Bachelor’s degree in a relevant field
• 3+ years of experience leading others
• Past pilot scheduling or planning experience
• Strong analytical and problem-solving skills
• Ability to work independently and collaboratively
• Excellent communication and customer service skills

What We Offer:
• Competitive salary of $26/hour
• Comprehensive health benefits (medical, dental, vision, and prescription)
• 401(k) program with company match
• Wellness programs and employee assistance
• Opportunities for career growth and development
• Discounts on hotels, cars, cruises, and more

Join Our Team:

American Airlines is committed to creating a diverse and inclusive workplace where everyone can thrive. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated individual who is passionate about aviation and customer service, we encourage you to apply for this exciting opportunity.

Ready to Apply?

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.

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