Customer Success Manager - job 10 of 50

Job Summary

A company is looking for a Customer Success Manager (Americas).

Key Responsibilities

• Own the customer journey and build deep relationships throughout onboarding, renewal, and product adoption
• Develop tailored success plans to help customers achieve their goals and maximize value from the product
• Monitor customer health and conduct business reviews to identify risks and opportunities for growth

Required Qualifications

• Experience in customer success management or account management; sales experience is a plus
• Strong business acumen and ability to advise customers effectively
• Proactive ownership and responsibility for customer outcomes
• Team player with a collaborative mindset
• Fluency in English; proficiency in Spanish is an advantage