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Job details

Customer Support Engineer - job 2 of 13

Job Summary

A company is looking for a Customer Support Engineer to resolve customer concerns and improve internal tooling.

Key Responsibilities
  • Solving customer cases and troubleshooting issues with the engineering team
  • Developing and enhancing internal tools and documentation
  • Assisting Customer Success Managers with Enterprise requests
Required Qualifications
  • Experience in frontend development, particularly with Next.js
  • Understanding of modern web architecture and cloud technologies
  • Experience with incident management and procedural communication
  • Ability to work in a fully remote, globally distributed team
  • Availability for weekend and on-call work

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 9, 2025

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