Customer Service Support - job 2 of 2

Job Summary

A company is looking for a Customer Service Support representative.

Key Responsibilities

• Answer telephones and respond to basic customer inquiries using established methods
• Record call details on account history and initiate required confirmations
• Process customer requests through various communication methods under direct supervision

Required Qualifications

• High school diploma or G.E.D
• One or more years of customer service or telephone experience
• Experience working with organizational functions and personnel
• Experience with computer software and telephone technology
• Experience with help desk software