French Bilingual Customer Service Representative

Job Summary

A company is looking for a French Bilingual Benefits Customer Service Representative - Seasonal Colleague.

Key Responsibilities

• Assist Spanish-speaking customers through the enrollment process and updates to health care and pension plans
• Safeguard confidential information while providing accurate and timely responses to customer inquiries
• Document call and case notes professionally and participate in team meetings and training

Required Qualifications

• Excellent French language skills
• Ability to translate calls and documentation between French and English
• Experience in a customer service environment
• High School degree required
• Familiarity with Microsoft Office and ability to multitask in a virtual environment