Customer Operations Specialist - job 2 of 6

Job Summary

A company is looking for a Customer Operations Specialist.

Key Responsibilities

• Act as the primary liaison between clients and internal ERP systems, managing communications and resolving issues
• Collaborate with operations, logistics, and supply chain teams to support product launches and streamline processes
• Translate system messages into actionable updates and assist retail customers with order processing and returns

Required Qualifications

• Associates Degree
• 3-4 years of related experience
• Must be 18 years of age or older
• Proficiency in ERP systems such as Oracle and SAP
• Experience with high-volume order processing and managing multiple tasks