Caseworker I

Job Summary

A company is looking for a Caseworker I for the SAF Call Center.

Key Responsibilities

• Conducts interviews with callers, records client information, and assesses eligibility for services
• Performs case activities including obtaining verifications and coordinating services with other units
• Composes and delivers emergency communication messages to military locations

Required Qualifications

• High School Diploma or equivalent
• Minimum 3 years of related experience or equivalent education and experience
• Familiarity with medical terminology and the military community
• At least one year of customer-focused experience
• Ability to work in a fast-paced and dynamic environment