Correspondence Supervisor

Job Summary

A company is looking for a Supervisor - Correspond.

Key Responsibilities

• Supervise correspondence staff to ensure quality standards and deadlines are met
• Assist with escalated correspondence issues and evaluate employee performance
• Develop work schedules and participate in meetings to recommend policy changes

Required Qualifications

• High School Diploma or GED required; Bachelor's degree in a related field preferred
• 3-5 years of relevant professional experience required
• Experience with the FSA or Department of Education preferred
• Must reside in the U.S. and be a U.S. citizen
• Must pass a criminal background check and not be delinquent on federal student loans