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Job details

Client Support Specialist - job 3 of 12

Job Summary

A company is looking for a Client Support Specialist who will provide support to orthodontic practices and their patients.

Key Responsibilities
  • Provide technical support and assistance with billing and insurance matters to clients via phone and email
  • Manage inbound and outbound communications, ensuring professional interactions and case follow-ups
  • Meet or exceed service level expectations while maintaining high-quality performance metrics
Required Qualifications
  • Bachelor's degree or equivalent experience preferred
  • 3-5 years of previous customer service experience required
  • Experience in the orthodontic, dental, or healthcare industry is a plus
  • Proficiency with Microsoft Office and/or Google Documents; experience with Salesforce or other CRM platforms preferred
  • Ability to manage a high volume of daily calls and deliver exceptional customer service

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 9, 2025

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