California Licensed Payment Operations Director

Job Summary

A company is looking for a Director of Billing and Payment Operations.

Key Responsibilities

• Lead the development and execution of the billing, payment processing, and risk management roadmap
• Maintain expert-level understanding of billing and payment operations to drive efficiency and customer experience
• Manage vendor relationships and ensure performance metrics are met and optimized

Required Qualifications

• 8-10 years of experience in payments within a SaaS or subscription-based e-commerce business
• Expert-level understanding of credit/debit card processing and payment ecosystems
• Experience with Stripe is required
• Bachelor's degree preferred
• Proven ability to optimize payment success while managing risk and minimizing chargebacks