Assistant Team Manager

Job Summary

A company is looking for an Assistant Team Manager to support social media moderation and community management projects.

Key Responsibilities

• Support daily operations for social media moderation and community management projects
• Assist with community engagement oversight and moderation across various platforms
• Conduct quality assurance reviews and provide feedback to moderators for continuous improvement

Required Qualifications

• 2+ years of experience in social media moderation, community management, or support operations
• Strong familiarity with digital communities and platforms such as Reddit, Discord, and TikTok
• Understanding of moderation strategies and community standards
• Experience working in remote, fast-paced environments
• Proficient in tools such as Zendesk, Sprinklr, or Trello (preferred)