Vet Tech (100% Remote) - job 1 of 3

Job Description: **Max pay rate is 20/hr
100% Fully remote position

Schedule after training is Sunday – Thursday.

Required:
High school diploma or equivalency
Three years veterinary medical experience or equivalency preferred
Strong understanding of veterinary medical terminology
Proven history of adherence to corporate policies, procedures, and guidelines
Proven Attendance Reliability
Excellent tracking, follow-up, and relationship building skills

Preferred:
Vet Tech License
Ability to operate in a fast-pace, multi-tasking environment with deadlines
Strong written, verbal, interpersonal, and phone communication skills
Articulate, professional, and possesses a strong quality customer service mindset with attention to detail
Strong computer background using MS Word, Outlook, Excel, and Internet
Ability to learn quickly (to include our proprietary CRM system for managing customers)
Ability to identify problems and logically research with minimum assistance to locate answer through appropriate reference materials

Job description:

The Claims Coordinator accurately reviews medical records and invoices, utilizing their understanding of pet health diagnoses and procedures, to evaluate coverage and equitably settle pet health insurance claims with respect to policy limits & terms. Communicates with the Insured, Veterinarian or Pet Adoption Agency to determine the details of the claim, requesting and verifying necessary documentation, and informs the Insured of claim status or claim outcome. Utilizes the workflow queues to perform job functions to include: claim entry/policy association, pre-adjudication, Insured/Veterinarian documentation requests, claim closeouts, claim appeals, and “good to go” claims processing.