Arizona Licensed Service Agent - job 1 of 2

Job Summary

A company is looking for a Service Agent I - PT.

Key Responsibilities

• Contact blood donors by telephone to recruit for blood donation and update donor records
• Schedule appointments and provide a positive service experience to maximize donor show rates
• Maintain daily production standards and develop knowledge of donor criteria to inform donors of eligibility

Required Qualifications

• High school diploma or equivalent required (GED)
• Minimum one year of related experience in telemarketing, customer service, or call center
• Proficient in using multiple computer applications simultaneously in a fast-paced environment
• Must be able to commit to 90 days of uninterrupted employment and one of the specified schedules
• Prior sales or negotiation experience is a plus