High Risk Tele-Assist Scheduler

Job Summary

A company is looking for a High Risk Tele-Assist Scheduler.

Key Responsibilities

• Facilitate scheduling for Field Care Coordinators and virtual Nurse Practitioners across multiple markets
• Field incoming calls/messages from patients and families, addressing needs or coordinating with team members
• Assist with care coordination for ER visits, admissions, and discharges, acting as a liaison with care teams and providers

Required Qualifications

• At least one year in a patient-facing healthcare role
• At least one year of experience in scheduling or dispatch process management
• Experience as a hospital case management assistant, home health care coordinator, or transition navigator preferred
• Understanding of Mac iOS and Google suite
• Spanish speaking preferred