Rea & Associates is a growing Top 100 Accounting firm providing our clients services in tax, accounting, and business consulting. We have a ‘People First’ culture and we focus on our employees’ well-being and professional development. With over 400 professionals and offices throughout Ohio, our firm has a culture that respects a work-life balance for our team. We also provide competitive compensation and a robust benefits plan.
The Service Desk Technician II role involves providing technical support and assistance to our internal staff regarding hardware, software, and network-related issues. The ideal candidate will possess excellent communication skills, a strong technical background, and the ability to troubleshoot and resolve problems efficiently. This role will work on-site in one of our Cleveland office locations.
Responsibilities
Knowledge, Skills, & Abilities
Rea & Associates offers a wide variety of benefits to help support our employees' health, wellness and financial goals.
Rea & Associates does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Rea’s Talent team. Pre-approval is required before any external candidate can be submitted. Rea & Associates will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.
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Rea & Associates is on the lookout for a Service Desk Technician II to enhance our team and provide excellent tech support to our internal staff. Picture yourself in a vibrant work environment where a 'People First' culture drives our commitment to your professional growth and well-being. As a valued member of our growing Top 100 Accounting firm in Ohio, you'll be at the forefront of resolving hardware, software, and network-related issues that keep our team functioning smoothly. Your day-to-day will involve diagnosing and troubleshooting technical problems, all while collaborating with other IT professionals to resolve complex challenges efficiently. We value clear communication, so your ability to convey technical solutions to non-technical team members will be essential. You'll also play a key role in documenting all support activities and assisting with various IT projects, all while staying abreast of the latest industry trends. With flexibilities like work-from-home options and competitive benefits, we encourage a healthy work-life balance. If you're ready to leverage your technical expertise in a supportive environment, we would love to meet you!
Rea & Associates, Inc. is the 85th largest CPA firm in the U.S. with more than 300 bright professionals in offices throughout Ohio. Since 1938, Rea has provided a wide range of accounting services to businesses, individuals with means and those wi...
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