Radiology Application Support Specialist

Job Summary

A company is looking for an Application Help Desk (Radiology Software/Tech) specialist.

Key Responsibilities

• Serve as the primary point of contact for customer inquiries, providing product information and resolving issues
• Troubleshoot application and workflow problems, escalating complex issues as necessary
• Document all interactions accurately in the ticketing system and maintain organized status updates

Required Qualifications

• Healthcare experience with knowledge of radiology workflows and systems such as EHRs, RIS, and PACS
• Minimum 2 years of Application Help Desk experience
• Preferred 3+ years of clinical information systems experience or equivalent
• Strong knowledge of clinical informatics, data management, and system administration
• Experience with high-volume support in healthcare systems