Solutions Consultant (remote in Ireland)

A Solutions Consultant at Pulsora plays a pivotal role in customer engagement by performing sales engineering, leading enterprise implementations, and ensuring customer success. This involves tailoring product demonstrations, analyzing customer needs, and collaborating with stakeholders to design effective solutions that maximize productivity and enhance deliverables.

The ideal Solutions Consultant at Pulsora will possess technical skills in areas such as SQL, analytics, and programming languages like Java and Python. Additionally, experience in SaaS sales engineering, enterprise software implementation, and an understanding of ESG and sustainability are highly valued.

Pulsora provides a supportive environment for Solutions Consultants by fostering collaboration within teams, offering comprehensive training on the enterprise platform, and ensuring access to necessary resources to succeed. The company encourages growth by exposing consultants to a diverse range of industries and customer engagements.

Solutions Consultants at Pulsora enjoy a hybrid-friendly work environment, allowing for flexibility while working remotely or in-office a few times a week for those in locations like New York or the San Francisco Bay Area. This dynamic fosters a balance between teamwork and independent work, which is key in a startup setting.

At Pulsora, Solutions Consultants have significant opportunities for growth, both professionally and in their understanding of ESG and sustainability practices. The role offers exposure to high-level customer interactions and strategic collaborations, facilitating skill enhancement and potential leadership trajectories within the organization.

Pulsora believes in improving the world for future generations, prioritizing sustainability as an integral part of their mission. The Solutions Consultant role is aligned with this vision, as it directly contributes to helping organizations manage their environmental, social, and governance footprints effectively.

Pulsora collaborates with purpose-driven enterprises across various industries and geographies. The Solutions Consultant will engage with a diverse clientele, providing tailored solutions that satisfy unique client requirements in line with Pulsora's sustainability objectives.

In answering this question, highlight specific examples from your past roles where you successfully implemented solutions and collaborated with sales teams. Focus on metrics or outcomes that demonstrate your contributions to customer success and the overall sales process.

Respond by outlining your method for gathering customer requirements, such as conducting thorough needs assessments, asking directed questions, and actively engaging with various stakeholders to ensure you capture all necessary information to propose effective solutions.

Provide a detailed example of a complex project you managed, emphasizing the challenges faced and the steps you took to overcome them. Include what you learned from the experience and how it has shaped your approach in future projects.

Talk about your previous roles in customer success, outlining specific strategies you employed to enhance customer relationships and how you measured success. Highlight any improvements in key performance indicators that your efforts helped achieve.

Explain your strategy for managing time and prioritizing tasks when faced with tight deadlines. Provide an example of a time you successfully delivered results under pressure, noting your ability to remain organized and focused.

Discuss the specific tools and technologies you have experience with in prior positions, particularly those relevant to SaaS and analytics. Explain how you utilized these tools to support implementations and drive customer success.

Outline a structured approach to demonstrating the Pulsora platform, emphasizing customization based on client needs. Be sure to mention the importance of clear communication and how you would address any concerns or interests specific to the client.

Demonstrating your knowledge of ESG involves explaining its relevance in today’s business landscape. Highlight how businesses can benefit from adopting sustainable practices and how your role as a Solutions Consultant contributes to this priority.

Answer by describing your approach to communication and collaboration with remote teams, such as utilizing project management tools and regular check-ins. Highlight your adaptability and how effective virtual collaboration can lead to successful project outcomes.

Convey your passion for the company's mission and how your values align with Pulsora's core values. Discuss your enthusiasm for working on impactful solutions that contribute positively to the environment and to society as a whole.