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Lead Solutions Consultant (remote in Ireland)

Founded in 2021, Pulsora the “Enterprise Sustainability Platform”, is a well-funded Silicon Valley software startup.  It is dedicated to empowering purpose-driven enterprises to manage and improve their environmental, social, and governance (ESG) and overall sustainability footprint with an integrated, comprehensive, flexible, and innovative technology platform built for compliance, tracking, and insight. We are well funded, have amazing customers across industries and geographies, established strategic partnerships with leading ERP and consulting firms, and are growing fast! 

About the Role 

You will be an early member of Pulsora’s  Business Engagement team and lead the existing Solutions team in our expansion in the EMEA and DACH region. This is a hands-on leadership position, with the opportunity to coach and mentor an existing team, while also leading enterprise implementations and  delivering key sales engineering tasks. Your contribution will give valuable design insights that contribute to the direction and roadmap of the product line, working closely with our world-class engineering team (with leadership experience from Nielsen, Oracle, TIBCO). You will gain exposure through a variety of customer engagements in different industries, departments, and geographies. 

Day to Day Responsibilities: 

  • Manage a team of Solutions Consultants in the EMEA region, ensuring their success and aiding in their growth and professional development.

  • Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond.

  • Be a key member in the Munich office, building a strong relationship between our sales team and solutions consultant team.

  • Collaborate with Account Executives to understand prospects and deliver best in class pitches.

  • Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables.

  • Lead scoping exercises with our clients and write scope of works for all new business. Manage team time entry and monitor services margins in line with company goals.

  • Manage escalations and be the professional services expert in the EMEA region.

  • Provide guidance relating to platform configuration and process improvement.

  • Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product.

  • Work proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge.

  • Hands-on creation and delivery of requests for proposal, proofs of concept, and pilots, in conjunction with the engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow. 

  • Travel to clients and prospects within the EMEA region and globally to deliver sales presentations and guide implementations.

  • Help us grow the EMEA solutions consultant team in line with customer and revenue growth!

About you 

  • Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform

  • Previous experience supporting sales either through product sales engineering or services sales engineering at a a SaaS company is preferred

  • People leadership experience in a growing startup is a plus

  • Possess technical understanding in the following areas: BPM, Analytics (Apache Superset), Java, JavaScript, Python, and general open-source tech 

  • Proven track record of success in leading customers through software implementation and solutions configuration projects

  • Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is highly desirable 

  • Thrive on juggling projects, multitasking, and working with offshore teams primarily in India 

  • Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment 

  • 7-10+  years of work experience in technical solutions

  • Bachelor’s in computer science, engineering, information systems or equivalent

  • Fluent in German and English languages, both written and verbal

Why work at Pulsora?

We believe that progress happens by bringing together people from all walks of life who have the drive and the influence to improve our world now and for the next generations!

  • Ideally have industry and market knowledge of ESG and sustainability

  • The company will pay with salary, equity, and benefits

  • You’ll get to work on problems that are hard and important

  • You get to work on a solution that helps the planet and helps us all

  • You’ll be joining an extraordinary team at the beginning of an extraordinary journey

  • Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)

Pulsora Core Values

  • Integrity

  • Intellect

  • Respect for all our stakeholders

  • Passion for excellence

  • Constructive candor

Join us and become a driver for positive change!

Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Lead Solutions Consultant (remote in Ireland), Pulsora, Inc.

At Pulsora, we are on the lookout for a talented Lead Solutions Consultant to join our dynamic team! As a cutting-edge Silicon Valley startup, founded in 2021, we specialize in providing the world's most innovative Enterprise Sustainability Platform. In this pivotal role, you'll be an integral part of our Business Engagement team, leading an existing group of Solutions Consultants as we expand our reach across the EMEA and DACH regions. Your responsibilities will involve not just management but also engaging directly with clients during enterprise implementations, ensuring they benefit from all the powerful features our platform offers. You'll collaborate closely with our stellar sales team to deliver tailored, compelling pitches that resonate with potential customers. Plus, with your expertise, you'll provide guidance on platform configuration and process improvements that drive efficiency and effectiveness. This is more than just a job; it's an opportunity to shape the direction of our product line through valuable design insights while mentoring the next generation of Solutions Consultants. You'll thrive in this role if you're passionate about sustainability, adept at juggling multiple projects, and possess a 'can-do' attitude essential for startup environments. Join us in Munich and be part of a mission that helps organizations improve their ESG practices and their overall sustainability footprint!

Frequently Asked Questions (FAQs) for Lead Solutions Consultant (remote in Ireland) Role at Pulsora, Inc.
What does a Lead Solutions Consultant do at Pulsora?

As a Lead Solutions Consultant at Pulsora, your primary focus will be on managing a team of Solutions Consultants while leading complex enterprise implementations within the EMEA region. You'll engage deeply with customers to understand their needs, ensuring successful platform deployments and providing expert guidance throughout the process.

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What qualifications do I need to apply for the Lead Solutions Consultant position at Pulsora?

To qualify for the Lead Solutions Consultant role at Pulsora, you should have 7-10+ years of experience in a technical solutions role, preferably within a SaaS enterprise environment. A strong technical background in areas such as BPM, analytics, and programming languages is also essential, alongside fluency in both German and English.

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Is prior experience in sustainability required for the Lead Solutions Consultant role at Pulsora?

While prior experience in sustainability is desirable, it is not strictly required for the Lead Solutions Consultant position at Pulsora. What’s more important is your proven track record in leading software implementations and your ability to adapt within a startup environment.

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How can I prepare for an interview for the Lead Solutions Consultant position at Pulsora?

To prepare for your interview for the Lead Solutions Consultant position at Pulsora, familiarize yourself with the company’s sustainability platform, understand the key concepts related to ESG compliance, and be ready to discuss your past experiences managing teams and leading software implementations.

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What kind of career growth can I expect as a Lead Solutions Consultant at Pulsora?

At Pulsora, as a Lead Solutions Consultant, you'll have significant opportunities for career growth. You'll not only lead a team but also contribute to product roadmap discussions, explore strategic partnerships, and gain valuable insights across various industries, positioning yourself for future leadership roles.

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Does Pulsora offer remote work options for the Lead Solutions Consultant role?

Yes, Pulsora embraces a hybrid-friendly work environment. As a Lead Solutions Consultant, you can work remotely from anywhere in Ireland while being required to be in the Munich office 2-3 times a week, fostering collaboration without compromising your flexibility.

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How does Pulsora support professional development for its Lead Solutions Consultant team?

Pulsora is committed to professional development and will provide opportunities for training and mentorship. As a Lead Solutions Consultant, you can expect to engage in knowledge-sharing initiatives, attend relevant workshops, and participate in strategic company discussions to hone your skills.

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Common Interview Questions for Lead Solutions Consultant (remote in Ireland)
Can you describe your experience in leading enterprise implementations?

When answering this question, outline specific examples where you've led successful enterprise software implementations. Emphasize your role in the project, the challenges faced, and how you ensured the project stayed on track while meeting client expectations.

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What strategies do you use to manage a Solutions Consultant team effectively?

Discuss your approach to team management, including how you foster collaboration, provide feedback, and identify team members' strengths. Use specific examples from your past to demonstrate how your leadership style motivated and developed your team.

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How do you prioritize multiple projects and tasks?

Share your methods for task prioritization, including tools or frameworks you utilize. Discuss how you assess the urgency and importance of tasks and how you communicate priorities to your team to maintain clarity in workflow.

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What do you find most challenging about consulting in a SaaS environment?

Reflect on challenges you have faced, such as adapting to rapid changes or addressing diverse client needs. It's important to also discuss how you’ve risen to these challenges and turned them into opportunities for growth.

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How do you keep yourself updated with the latest trends in ESG and sustainability?

Demonstrate your commitment to continuous learning by mentioning specific resources, publications, networks, or conferences you engage with to stay current on ESG and sustainability trends that are relevant for Pulsora.

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Can you share an example of a successful sales pitch you delivered?

Provide details of a particular sales pitch, including the goal, the process you followed, and the results achieved. Highlight your ability to understand the client’s needs and tailor your presentation accordingly.

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What tools do you use for project management and communication with your team?

Discuss the specific project management tools you are familiar with, such as Trello, Asana, or Jira, along with communication platforms like Slack. Explain how these tools have helped you keep teams organized and informed.

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How do you foster strong relationships with clients during implementations?

Explain your approach to building rapport with clients, such as regular check-ins, active listening, and responsiveness to their needs. Provide examples of how these relationships led to successful project outcomes.

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What do you consider when scoping a new project with a client?

Detail the considerations you take into account, such as client objectives, technical requirements, and your team’s capabilities. Explain how you align these elements to create a comprehensive scope of work.

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How do you handle escalations during a project?

Describe your strategy for managing escalations, including clear communication, proactive problem-solving, and ensuring that issues are resolved timely to maintain client satisfaction.

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Pulsora is the all-in-one platform for enterprise sustainability management, helping companies collect, report, and improve their ESG and sustainability performance.

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Full-time, hybrid
DATE POSTED
November 24, 2024

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