Damage Field Investigator
Project Resources Group (PRG) is a rapidly growing company with Corporate Headquarters in Greenwood Village, CO, and operations in over 40 states nationwide. With over two decades of experience, we have become a leader committed to supporting our customers to reach their business goals in the telecommunication, gas, and utility industries.
We are seeking an outside plant expert for our Damage Field Investigator role in the Huntsville, AL area. Is that you? If you are self-motivated and organized, this may be the perfect fit.
On a typical day, you will be responsible for the following tasks:
- On-site investigation of underground and aerial cable plant damages.
- Learning, understanding, and utilizing State Dig Laws and Statutes, excavator requirements, and NESC standards.
- Develop a professional working relationship with the client, contractors, technicians, management team, and other personnel.
- Develop a solid working relationship with the client’s locate company and exchange investigation information.
- Conduct interviews on damaged sites with contractors, technicians, witnesses, police, homeowners, etc.
- Professionally photograph and process the damaged scene to portray and determine liability accurately.
- Work with the client and contractors to obtain and write up job repair costs from the damage.
- Compile all investigation material and email it to the local handling office.
- Assist the Claims Recovery team post-investigation.
- Develop and maintain monthly market reporting and lead meetings with clients to review.
- Maintain a working knowledge of the entire PRG claims process.
You should possess the following skills and abilities to be successful in this role
- Reliable and presentable personal vehicle with valid driver’s license and current insurance; min BI/PD 100/300/100.
- Must possess strong customer service skills in written and verbal communication.
- Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate various operational tasks on a computer.
- Investigation experience.
- Knowledge of the cable industry and/or utility locate industry.
- Move to the front if you have telephone industry experience, including equipment and job costing.
- Law enforcement and/or prior investigator a plus.
- Claims background is also a plus.
PRG offers the following perks and compensation:
- Competitive rate between $48K-$54K/yr.
- Mileage reimbursement for vehicle use.
- Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
- Company-paid Short-term Disability benefits after one year of service.
- 401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service.
- Supplemental Life Insurance is offered for you and your dependents.
- ClassPass shared cost membership is offered to each employee.
- Paid time off, holiday pay, and a floating holiday to enjoy time with your friends and family.
Project Resources Group is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
#INDDFI
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you an outside plant expert looking to take your career to the next level? Project Resources Group (PRG) is excited to announce a unique opportunity for a Damage Field Investigator in the vibrant Huntsville, AL area. With PRG's extensive history of over 20 years in the telecommunications, gas, and utility industries, we pride ourselves on being a leader in helping our clients reach their business goals. As a Damage Field Investigator, your role will be crucial in on-site investigations of damaged underground and aerial cable plants. You’ll have the chance to dive into State Dig Laws and NESC standards while building strong relationships with clients, contractors, and technicians. Your talents will shine as you interview various stakeholders on-site, professionally photograph incidents, and accurately assess and document damages. Communication skills are key, as you’ll need to compile investigation materials to send back to the local handling office and assist the Claims Recovery team afterward. As you navigate this role, you’ll enjoy competitive compensation, mileage reimbursement, a comprehensive benefits package, and flexible paid time off. If you have a knack for investigation, experience in the cable or utility industry, or even a background in law enforcement, we’d love to hear from you! Join us at PRG and make a difference while advancing your career.
Our mission is to provide the highest quality technical resources, project management, and risk mitigation services that exceed our clients expectations while fostering a positive work environment and promoting employee growth. Bottom Line - We st...
16 jobs
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
Sign up for our weekly
newsletter of fresh jobs
