Practice Support Specialist - job 1 of 2

Job Summary

A company is looking for a Practice Support Specialist (Temporary).

Key Responsibilities

• Answer incoming phone calls and respond to inquiries from patients, partners, and internal staff
• Manage customer-service tickets and ensure timely resolution of requests
• Support patients with scheduling, registration, and other needs throughout their care journey

Required Qualifications

• High School diploma or GED required; Associate degree strongly preferred
• 1-2 years of experience in a customer service or call center role
• Experience in a medical or behavioral health setting is a plus
• Reliable internet connection required for remote work
• Comfortable navigating multiple software platforms and web-based applications