Senior Customer Engagement Manager - job 1 of 2

Job Summary

A company is looking for a Senior MVP & Customer Engagement Programs Manager to lead strategic customer advocacy initiatives.

Key Responsibilities

• Own and scale the MVP Program by recruiting top customers, nurturing relationships, and facilitating engagement
• Lead Customer Advisory Boards to gather product feedback and build long-term relationships with key accounts
• Create content and experiences that showcase customer expertise and facilitate peer connections

Required Qualifications

• 6+ years of experience in customer marketing, advocacy, or executive engagement, preferably in tech or cybersecurity
• Strong understanding of cloud buyers and engagement strategies for senior leaders
• Proven ability to build trust with customers and create scalable programs
• Experience producing executive-level content and facilitating peer connections
• Comfortable working cross-functionally across various teams