Plan Correspondence Specialist

Job Summary

A company is looking for a Plan Correspondence Specialist.

Key Responsibilities

• Respond to written inquiries from members, providers, and brokers via web portal or email
• Research, document, and resolve inquiries within outlined turnaround times
• Provide information regarding medical and dental benefits, claims status, and Flexible Spending Accounts

Required Qualifications

• High School Diploma or equivalent required; some college preferred
• 1+ years of healthcare-related work experience
• Customer service call center experience preferred