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Resort Associate - Lake Norman

Pet Paradise is looking for individuals with a passion for pets to join our team as a Resort Associate and provide care for our four-legged friends.

Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

$300 sign on bonus!! (Payable after 90 days of employment)

 

PERKS AND BENEFITS:

  • Opportunity for ADVANCEMENT! You will be eligible to apply for:
    • Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast!
    • Grooming Academy to become a Groomer!
    • STRIVE scholarship programs to become a Veterinary Assistant, Technician or Practice Manager
    • Canine Training Program! Learn to become a dog trainer! (We are currently expanding this service across many of our locations)
  • Complimentary Pet Day Camp – Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off (both full-time and part-time status)
  • 401(k) Savings Plan with Company Match
  • Health, Dental and Vision Insurance (full-time status)
  • Employee Assistance Program (EAP) with added mental health benefit, available to all employees

 

ESSENTIAL FUNCTIONS OF OUR RESORT ASSOCIATE INCLUDE:

  • Supervise and interact with pets both inside the resort and outside in the play yards
  • Following directions on feeding times, amounts, and type of food
  • Maintaining cleanliness of suites and dog runs by disinfecting, washing floors, scrubbing walls and removing animal waste
  • Emptying trash, mopping all floors, and cleaning restrooms, common areas, and the employee breakroom
  • Monitoring and recording important information about our pets and reporting any unusual behaviors, injuries, or critical information to management and veterinarian services if applicable
  • Using proper dog handling techniques as instructed by management
  • Keeping dogs secure and maintaining a high standard of pet safety by following and adhering to the training policies

 

QUALIFICATIONS TO BE A RESORT ASSOCIATE

  • This position requires a considerable amount of physical labor, including pet handling, walking, cleaning, and maintenance of the suites
  • True passion for working with animals
  • Cheerful, friendly, and a positive team-oriented attitude
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
  • Ability to receive instructions and remain adaptive to change and training material

 

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment.  Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs.  As a team member, you are eligible to apply for (a) our Grooming Academy to become a groomer, (b) our STRIVE scholarship programs to become a veterinary assistant, technician or practice manager, and (c) canine training roles as we expand this service across our many locations.  If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in eleven states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

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CEO of Pet Paradise
Pet Paradise CEO photo
John Severts
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What You Should Know About Resort Associate - Lake Norman, Pet Paradise

Join the Pet Paradise family as a Resort Associate and let your love for animals shine! At Pet Paradise, we pride ourselves on the exceptional care we provide for our furry guests, ensuring they feel at home while their owners are away. As a Resort Associate, you will interact with pets of all sizes, supervising playtime in safe environments, maintaining cleanliness in their suites, and ensuring they receive the right food at the right time. You’ll enjoy a starting rate of $13.50 per hour, with planned increases in pay after six months and on your annual anniversary, plus a $300 sign-on bonus after 90 days of employment! One of the most exciting aspects of joining Pet Paradise is the range of growth opportunities available to you. Whether you're interested in advancing to management through our Unleashed Leadership Academy or exploring hands-on roles like grooming or canine training, the options are plentiful. You'll even enjoy perks like discounted veterinary services, complimentary pet boarding, and a chance to bring your own dog to work. We look for cheerful, animal-loving individuals who thrive in team settings and can lift up to 60 lbs. Flexibility with schedules, including weekends and holidays, adds to the variety. If you’re passionate about pets and want to grow professionally in a fun, friendly environment, Pet Paradise is your new home away from home!

Frequently Asked Questions (FAQs) for Resort Associate - Lake Norman Role at Pet Paradise
What does a Resort Associate do at Pet Paradise?

As a Resort Associate at Pet Paradise, you will supervise and interact with pets, maintain the cleanliness of their living spaces, and ensure their safety while following care protocols. The role involves feeding, exercising, and monitoring pets, making it a fulfilling job for anyone passionate about animals.

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What qualifications do I need to become a Resort Associate at Pet Paradise?

To become a Resort Associate at Pet Paradise, candidates should have a passion for working with animals, be physically able to lift at least 60 lbs, and possess a cheerful, friendly demeanor. Flexibility for varied schedules, including weekends and holidays, is also key.

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What benefits can I expect as a Resort Associate at Pet Paradise?

Resort Associates at Pet Paradise enjoy numerous benefits, including a starting salary with growth potential, pet care discounts, comprehensive health insurance options for full-time employees, and opportunities for advancement through various training programs.

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Is there career advancement for Resort Associates at Pet Paradise?

Absolutely! Pet Paradise offers career advancement opportunities with training programs like the Unleashed Leadership Academy and Grooming Academy, as well as scholarships to help you become a veterinary assistant or technician, making it a great place to grow your career.

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How much does Pet Paradise pay Resort Associates?

Resort Associates at Pet Paradise start with a competitive hourly wage of $13.50, which can increase by $0.50 after six months and then again on their annual anniversary. Additionally, there’s a $300 sign-on bonus after 90 days of employment!

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Can I bring my own pets to work if I become a Resort Associate?

Yes! One of the fantastic perks of being a Resort Associate at Pet Paradise is the ability to bring your own dog to work. Plus, you'll have access to complimentary pet day camp and boarding services.

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What is the work environment like for a Resort Associate at Pet Paradise?

The work environment at Pet Paradise is vibrant and energetic, filled with the joyful sounds of pets and a supportive team. Your daily routine will involve plenty of pet interactions along with tasks that maintain a safe and clean environment for the furry guests.

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Common Interview Questions for Resort Associate - Lake Norman
What experience do you have with pet care?

In answering this question, highlight your previous experiences, whether personal or professional, with pet care. Share specific responsibilities, such as feeding, exercising, or grooming pets, which would showcase your suitability for the Resort Associate role.

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How would you handle a situation where a dog is aggressive?

Discuss calmly assessing the situation, maintaining safety protocols, and following management’s instructions. Illustrate your ability to stay composed and handle pets professionally, emphasizing the importance of safety for both pets and teammates.

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Can you describe your understanding of proper pet handling techniques?

Outline the basics of proper pet handling, including techniques for safely leashing, lifting, and interacting with animals. Emphasize your dedication to following training policies while caring for pets at Pet Paradise.

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Why do you want to work at Pet Paradise as a Resort Associate?

Convey your passion for animals and the appealing aspects of Pet Paradise, like its commitment to quality pet care and career development opportunities. Highlight how your values align with those of the company.

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How do you prioritize tasks when caring for multiple pets?

Share your time management strategies, such as creating a schedule that accommodates feeding, cleaning, and playtime. Illustrate this with examples from past experiences that demonstrate your effectiveness in managing multiple responsibilities.

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What do you believe is the most important quality for a Resort Associate?

Mention qualities like empathy, teamwork, and adaptability, stressing how they contribute to a safe and nurturing environment for the pets. Provide examples of how these traits have benefitted your work in the past.

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Describe a time when you had to adapt to a change in your work environment.

Discuss a specific instance that required you to adjust quickly, such as a shift change or adapting to new protocols. Highlight your flexibility and willingness to learn as key contributors to your success in the role.

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What would you do if a pet appears ill or injured?

Explain your approach to addressing this situation, including monitoring the pet closely, reporting to management or veterinary services, and ensuring the wellbeing of all animals. This demonstrates your awareness of care protocols.

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How do you maintain a positive attitude while performing physically demanding tasks?

Share your techniques for keeping a positive mindset, such as focusing on the joy of working with animals, encouraging teammates, or setting small goals throughout your shift. This shows your commitment to fostering a supportive work environment.

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What steps would you take to ensure cleanliness and safety in the resort?

Outline the cleaning and safety protocols you’d follow, such as regular sanitization of spaces, proper waste disposal, and detailed monitoring of the pets' behavior. This reflects your understanding of the essential functions of the Resort Associate position.

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Full-time, on-site
DATE POSTED
November 25, 2024

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