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Risk Management Specialist

Job Description

About HPD:

The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness, Mayor Adams’ comprehensive housing framework. HPD is committed to reducing administrative and regulatory barriers and make investments to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth


Your Team:

The Office of Housing Access and Stability ( “HAS”) consists of the divisions of Housing Opportunity, Tenant and Owner Resources, Housing Stability, Budget and Program Operations, and Program Policy and Innovation. The mission of the office is to ensure fair, efficient, and transparent access to affordable housing. The Office provides subsidies, placement services, and tools that connect New Yorkers to affordable housing and ensures vulnerable households in subsidized housing have the support they need to be safely housed. Housing Access is committed to expanding housing choices, affirmatively furthering fair housing, and stabilizing the financial health of buildings.

The Division of Program Policy and Innovation (DPPI) will provide support across the Office of Housing Access and Stability (HAS) to coordinate policy development and analysis, support implementation of new rules and regulations, monitor program integrity and compliance, manage the selection of contracts for project-based rental assistance and improve outcomes for program participants beyond affordable housing. Risk Management Specialists in the Regulatory Compliance Unit will ensure federal and local rules are successfully implemented and where possible remediation opportunity is provided to those who fail to meet requirements.

Your Impact:

The Risk Management Specialist will identify and address potential risk for fraud. The Specialist will review and take necessary steps to cases of under-reported income and cases that are referred to the unit from the members of the Housing Access and Stability team. The Specialist will identify discrepancies between third party systems and participant self-reports to determine the necessary steps to reconcile differences. The Team will enable HAS to better streamline operations and prevent program abuse, noncompliance, and willful violations of HPD's Section 8 program rules.

Responsibilities:

The Risk Management Specialist will be responsible for the following:

- Review participant, applicant and owner provided documents, compare them to data in third party systems to identify discrepancies and seek to resolve them

- Conduct meetings with participants in the discrepancy resolution process using established protocol to provide opportunities for participant engagement before making a final recommendation

- Conduct research on system generated reports to proactively identify potential for risk and engage in the appropriate follow up actions.

- Make recommendations for moving forward with assistance, entering into repayment agreement or subsidy denial or termination based on the research conducted with participants

- Interpret tax documents and assets and the income generated from them as necessary

- If there are any discrepancies, use available tools and systems to calculate any overpayments amounts to determine the appropriate next steps.

- Work closely with various units in the Division to ensure that Section 8 voucher recipients are truly eligible for assistance.

Necessary skills:

- Strong presentation and interpersonal communication skills.

- Comfort with technology, including Microsoft Office suite (Word, Excel, Access, PowerPoint)

- Knowledge of Section 8 and other rental subsidies, and federal, state, and local housing laws and regulations

- Collaborative and creative orientation for program design and change management

- Strong research, analytical and organizational skills

- Attention to detail and ability to follow through on outstanding communication and actions


NOTE: Only those candidates currently serving in the ADMIN Staff Analyst title, or comparable civil service title are eligible to apply.

Qualifications

(1) Completion of 30 semester credits from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA), including 6 credits in accounting; or
(2) A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization, and two years of satisfactory full-time bookkeeping experience; or
(3) A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for experience in "2" above on the basis that 15 semester credits from an accredited college may be substituted for each year of required experience. However, all candidates must have a high school diploma or its educational equivalent, and either 6 semester credits in accounting from an accredited college or 6 months of experience as described in "2" above.
To be eligible for placement in Assignment Level III individuals must have, in addition to meeting the minimum requirements, at least one year of experience as a Bookkeeper (40526) or at least four years of satisfactory full-time bookkeeping experience.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Risk Management Specialist, City of New York

If you're passionate about making a difference in the housing sector, then consider joining the New York City Department of Housing Preservation and Development (HPD) as a Risk Management Specialist! At HPD, we're dedicated to ensuring every New Yorker has a safe, affordable place to call home. As a Risk Management Specialist, you'll play a crucial role in our Office of Housing Access and Stability by identifying potential fraud risks and supporting the integrity of programs like Section 8. In this job, you'll actively review documentation from participants and owners, digging into data discrepancies to ensure compliance with federal and local regulations. Your analytical skills will shine as you conduct research and lead discussions with participants to resolve discrepancies efficiently. By collaborating with various teams, you’ll make impactful recommendations that uphold our mission of providing fair and transparent access to affordable housing. At HPD, we're not just about compliance; we're about creating opportunities and building trust within the communities we serve. If you have a knack for problem-solving, strong communication skills, and a commitment to housing equity, then we want you on our team! Here, you can contribute to innovative policy development and help us revitalize neighborhoods while ensuring that vulnerable households receive the necessary support. Join us today and help shape the future of New York City's housing landscape!

Frequently Asked Questions (FAQs) for Risk Management Specialist Role at City of New York
What does a Risk Management Specialist do at HPD?

A Risk Management Specialist at the New York City Department of Housing Preservation and Development (HPD) focuses on identifying and addressing potential fraud risks within housing assistance programs. They review documentation submitted by participants and property owners, engage with individuals to resolve discrepancies, and ensure compliance with housing regulations. This role is instrumental in maintaining the integrity of the Section 8 program, facilitating better access to affordable housing.

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What qualifications are needed to be a Risk Management Specialist at HPD?

To qualify as a Risk Management Specialist at the New York City Department of Housing Preservation and Development (HPD), candidates must have completed 30 semester credits from an accredited institution, including six credits in accounting. Alternatively, a high school diploma with two years of full-time bookkeeping experience is acceptable. A combination of education and experience is also considered, showcasing the flexibility in meeting the qualifications.

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How does a Risk Management Specialist contribute to housing stability at HPD?

Risk Management Specialists at the New York City Department of Housing Preservation and Development (HPD) contribute significantly to housing stability by reviewing and analyzing income reports, identifying fraudulent activities, and ensuring compliance with housing regulations. Their work helps to stabilize the financial health of buildings and protect vulnerable households, ultimately enhancing access to reliable housing support and resources.

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What skills are important for a Risk Management Specialist at HPD?

Key skills for a Risk Management Specialist at the New York City Department of Housing Preservation and Development (HPD) include strong analytical abilities, attention to detail, excellent interpersonal communication skills, and proficiency in technology, particularly Microsoft Office. Familiarity with Section 8 and other housing regulations is also essential to efficiently analyze documentation and support participants during the resolution process.

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What is the work environment like for a Risk Management Specialist at HPD?

Working as a Risk Management Specialist at the New York City Department of Housing Preservation and Development (HPD) offers a collaborative and dynamic environment where employees are dedicated to housing equity and community support. HPD encourages innovation, teamwork, and a commitment to ensuring fair access to affordable housing, allowing specialists to make meaningful contributions while working closely with diverse teams.

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What are the main responsibilities of a Risk Management Specialist at HPD?

The primary responsibilities of a Risk Management Specialist at the New York City Department of Housing Preservation and Development (HPD) include reviewing participant and owner documentation, conducting meetings to resolve discrepancies, performing risk analysis, and making recommendations regarding housing assistance. They also work closely with various units to assess eligibility and ensure compliance with Section 8 program rules.

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How can I apply for the Risk Management Specialist position at HPD?

Interested candidates can apply for the Risk Management Specialist position at the New York City Department of Housing Preservation and Development (HPD) by submitting their application through the appropriate city service channels. Ensure your resume highlights relevant education and experience, specifically in bookkeeping and understanding of housing programs, to increase your chances of being considered for the role.

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Common Interview Questions for Risk Management Specialist
What is your understanding of fraud risks in affordable housing programs?

When answering this question, focus on the common types of fraud that can occur within housing assistance programs, such as under-reporting income or misrepresenting eligibility. Discuss the importance of vigilance and compliance in maintaining the integrity of programs like Section 8, and express your commitment to upholding these standards.

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Can you describe a time when you had to resolve conflicting information?

Provide a specific example where you successfully navigated a situation with conflicting data, detailing your approach to communication and investigation. Highlight your analytical skills and how you utilized resources to reconcile discrepancies, emphasizing the outcome and what you learned from the experience.

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How do you stay updated with changes in housing regulations?

Discuss the strategies you use to stay informed about changes in housing regulations, such as attending workshops, following industry publications, and participating in relevant professional networks. This shows your proactive approach to continuing education and your commitment to compliance in your role.

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What tools or software are you familiar with that assist in risk management?

Outline any experience you have with data analysis tools, housing management software, or communication platforms. Be sure to mention your proficiency in Microsoft Office, especially Excel, as this will demonstrate your capability to analyze data effectively in the role of a Risk Management Specialist.

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Describe your experience working in a collaborative team environment.

Share insights from your previous work that illustrate your ability to work collaboratively with colleagues, emphasizing communication skills and teamwork. Highlight experiences where you helped support team objectives, particularly in roles related to compliance or risk management.

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How would you handle a participant who is uncooperative during discrepancy resolution?

Explain your approach to managing difficult interactions by utilizing active listening, empathy, and clear communication. Reinforce the importance of maintaining professionalism and attempting to foster a positive dialogue focused on resolving the issue while addressing the participant's concerns.

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What do you think are the biggest challenges faced by Risk Management Specialists?

Discuss challenges such as navigating complex housing regulations, maintaining up-to-date knowledge in a changing legislative environment, and effectively engaging with participants. Express your commitment to overcoming these challenges through proactive communication and thorough analysis.

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How do you prioritize tasks when dealing with multiple cases?

Share your strategy for prioritization, which might include assessing the urgency of each case, staying organized through task management tools, and maintaining open lines of communication with team members. Highlight your ability to manage your time effectively while ensuring thoroughness in your work.

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Can you explain the importance of compliance in housing programs?

In your response, outline how compliance ensures the equitable distribution of resources and strengthens the integrity of housing programs. Emphasize the role of a Risk Management Specialist in fostering compliance to prevent fraud and protect vulnerable populations accessing housing assistance.

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What motivated you to apply for the Risk Management Specialist position at HPD?

Share your passion for affordable housing, social equity, or community support as motivation for applying to the New York City Department of Housing Preservation and Development (HPD). Discuss how the organization's mission aligns with your personal values and professional goals, emphasizing your eagerness to contribute to their impactful work.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 25, 2024

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