Patient Access Center Specialist

Job Summary

A company is looking for a CSR II Call Access Center professional for a full-time remote position.

Key Responsibilities

• Provide excellent customer service while managing high volume incoming calls
• Maintain up-to-date reference materials and assist in disseminating updated information
• Guide and mentor new and existing team members in the patient access center

Required Qualifications

• 1 year of data entry experience
• 2 years of experience in a call center environment
• 1 year of clerical or customer service experience, preferably in healthcare
• High School Diploma or GED equivalent is required
• Additional duties may be assigned as needed