Client Care Specialist

Job Summary

A company is looking for a Client Care Specialist to provide support and enhance customer satisfaction.

Key Responsibilities

• Build and nurture customer relationships through superior support via tickets, chat, and phone
• Manage incoming support requests, troubleshoot issues, and provide timely solutions
• Analyze data to support Vendor Management Systems and coordinate corrective actions with internal teams

Required Qualifications

• Bachelor's degree preferred
• 1+ years of Customer Service or related experience
• Self-motivated and proactive team player
• Proficiency with MS Office Suite
• Experience with staffing and/or tech companies preferred