Part-Time Customer Service Representative - job 1 of 3

Job Summary

A company is looking for a Part-Time Customer Service Representative to join their Member and Provider Services team.

Key Responsibilities

• Develop a comprehensive understanding of processes, procedures, and tools associated with the business model
• Manage an assigned caseload and maintain service delivery, productivity, and quality expectations
• Participate in process improvement projects and comply with operational, regulatory, and compliance standards

Required Qualifications

• 1+ years of experience in a high-volume or customer-focused setting
• 1+ years of healthcare experience
• High school diploma or GED