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Executive Assistant II

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. 

Toast is looking for an Executive Assistant ll who will work directly with our Executive Team members, and will provide executive support in a close working relationship. The Executive Assistant ll serves as the primary point of contact for internal and external constituencies on all matters about that Executive. The Executive Assistant ll will be able to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle various activities and confidential matters with discretion. This role is hybrid, and will need to commute to the Boston office for events, large meetings and when their executives are in office. This role is hybrid, mainly working remotely, and will need occasionally to commute to the Boston office for events and large meetings.

About this roll* (Responsibilities) 

  • Heavy, proactive calendar management
  • Coordinate and prioritize meetings for our leadership team
  • Assist in coordinating logistics for internal and external events
  • Manage travel arrangements and submitting expenses.
  • Identify & make recommendations for process improvements related to scheduling, calendar management

 Do you have the right ingredients*: 

  • 3-5 years of experience in an administrative or similar role 
  • Ability to make reasonable decisions and effectively prioritize projects with minimal supervision
  • Excel in a fast-paced, sometimes ambiguous environment
  • Excellent oral and written communication skills
  • Strong attention to detail, and outstanding organizational skills

Special Sauce (Nonessential Skills/Nice to Haves)*:

  • Experience supporting  multiple VP+ Executives. 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.
Pay Rate
$69,000$110,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Average salary estimate

$89500 / YEARLY (est.)
min
max
$69000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Assistant II, Toast

If you're someone who thrives in a dynamic environment and loves being the backbone of a successful team, then Toast is looking for you! We're on the hunt for an Executive Assistant II to join our vibrant team in Boston, Massachusetts. In this key role, you'll be directly collaborating with our Executive Team, providing indispensable support and being their go-to person whether it pertains to internal or external matters. Your days will be filled with proactive calendar management, organizing meetings, and ensuring that the logistics for events run smoothly. You’ll have the opportunity to work independently on various projects while managing travel arrangements and payment submissions with finesse. This hybrid position allows for flexibility, but you'll also get to enjoy the camaraderie of the office during key meetings and events. We value individuals who can make thoughtful decisions and prioritize tasks efficiently while maintaining a high level of discretion. If you have 3-5 years in an administrative role and possess a keen eye for detail, you could be the perfect fit for our team at Toast, where our diverse workforce helps us lead the restaurant industry. So, are you ready to bring your special sauce to our executive table? Let’s make the restaurant experience even better together!

Frequently Asked Questions (FAQs) for Executive Assistant II Role at Toast
What is the role of an Executive Assistant II at Toast?

An Executive Assistant II at Toast supports our Executive Team by managing their schedules, coordinating meetings, and handling logistics for events. This role is essential as it ensures that our leaders are organized and efficient, allowing them to focus on driving our all-in-one restaurant platform forward.

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What are the qualifications required for the Executive Assistant II position at Toast?

Candidates for the Executive Assistant II position at Toast should have 3-5 years of experience in an administrative role, excellent communication skills, and the ability to work independently. Familiarity with handling confidential information and strong organizational skills are also crucial for this position.

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Does the Executive Assistant II role at Toast require in-person attendance?

Yes, the Executive Assistant II role is hybrid, which means you’ll primarily work remotely but will occasionally need to commute to our Boston office for events and meetings when the executive team is present.

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What is the salary range for the Executive Assistant II at Toast?

The starting pay rate for the Executive Assistant II position at Toast is between $69,000 and $110,000 USD. As part of our commitment to attracting top talent, we offer competitive compensation along with an array of benefits.

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What kind of work environment can I expect as an Executive Assistant II at Toast?

As an Executive Assistant II at Toast, you'll find a fast-paced and collaborative work environment that encourages growth and innovation. With a focus on a diverse and equitable culture, everyone’s contributions are valued, making it a rewarding place to work.

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What kind of tasks will an Executive Assistant II at Toast handle?

In the Executive Assistant II role at Toast, you will handle a variety of tasks including calendar management, meeting coordination, travel arrangements, expense submissions, and provide recommendations for process improvements. Your organizational skills will directly impact our executive productivity.

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How can I apply for the Executive Assistant II position at Toast?

To apply for the Executive Assistant II position at Toast, simply submit your application through our careers page. We prioritize an inclusive hiring process, so if you need accommodations, please reach out to us and we’ll ensure you are supported during your application and interview journey.

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Common Interview Questions for Executive Assistant II
How do you prioritize tasks as an Executive Assistant II?

When prioritizing tasks as an Executive Assistant II, it’s crucial to evaluate deadlines and the urgency of each task. I often create a list, categorize tasks based on their impact on the executive's schedule, and adjust as needed throughout the day to ensure maximum efficiency.

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Can you describe your experience with calendar management?

In my previous roles, I've managed complex calendars for multiple executives, proactively scheduling and rescheduling meetings, and ensuring that they are well-prepared for each engagement. My approach includes blocking out time for critical tasks and prioritizing meetings that align with their strategic priorities.

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What strategies do you use to manage travel arrangements?

I use various tools and resources to streamline travel arrangements, ensuring that I secure the best options for flights and accommodations while factoring in budgetary guidelines. I also maintain a comprehensive travel itinerary for executives that includes all relevant details, ensuring a stress-free journey.

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How do you handle confidential information?

Handling confidential information is a top priority as an Executive Assistant II. I ensure that documents are securely stored, I share sensitive details only with authorized individuals, and I always adhere to company policies regarding privacy and data protection.

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What steps do you take to improve efficiency in your role?

Improving efficiency often involves seeking feedback and monitoring my own processes. I implement tools like task management software to track responsibilities and streamline communication, and I continuously look for new ways to enhance existing workflows to make operations smoother.

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How do you deal with conflicting priorities from multiple executives?

In dealing with conflicting priorities, clear communication is key. I make it a practice to consult with the executives involved to understand the urgency of their requests and negotiate timelines. This helps ensure that everyone feels heard and that I can efficiently allocate my time.

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Describe a situation where you had to work under pressure.

Once, I was tasked with organizing a last-minute executive meeting while managing ongoing travel arrangements for another leader. I quickly prioritized tasks, delegated where appropriate, and maintained open lines of communication with those involved, successfully executing both challenges with a positive outcome.

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How would you maintain professional relationships with executives?

Maintaining professional relationships involves respect, open communication, and a proactive approach to supporting their needs. I make a point to understand their working styles and preferences to anticipate their requirements, fostering trust and collaboration.

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What do you believe are the most important skills for an Executive Assistant II?

The most important skills for an Executive Assistant II include strong organizational capabilities, excellent communication skills, the ability to work independently, and a keen attention to detail. These skills enable effective task management and support in any fast-paced environment.

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How do you ensure that meetings run smoothly?

To ensure that meetings run smoothly, I focus on thorough preparation. I send out agendas in advance, confirm attendance, coordinate any required technology, and follow up after with notes and action items. This organizational approach helps all participants stay aligned and productive.

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Full-time, hybrid
DATE POSTED
November 26, 2024

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