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High Value Case Manager

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 3,000 employees are all united by one mission: For the People.

Summary

As a Case Manager you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. 

Responsibilities

  • Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
  • Order medical records from providers and communicate with them during course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Negotiate case settlements with insurance carriers
  • Negotiate deductions of outstanding medical balances with providers
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carries
  • Interact with attorneys and present case synopsis when required

Qualification

  • Commercial trucking or high value case experience (required)
  • Litigation experience (required)
  • Bachelor’s Degree (preferred)
  • Prior experience as a case manager (preferred)
  • At least 2 years of legal or insurance adjuster experience
  • Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
  • Strong written and verbal communication skills, as well as attention to detail
  • Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
  • Strong negotiating skills

#LI-EM1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.   

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About High Value Case Manager, Morgan & Morgan, P.A.

At Morgan & Morgan, we are passionate about our mission: For the People. As a High Value Case Manager based in Columbia, South Carolina, you will be an integral part of our team, supporting our fight against insurance companies and large corporations. Your role will be both diverse and rewarding, as you engage with clients, attorneys, and medical providers daily. We're looking for someone who thrives in a fast-paced environment and is highly organized, as you'll be handling varied caseloads and assisting in the development of settlements. You'll take pride in ordering medical records, negotiating settlements, and maintaining organized case files. If you're someone who loves to multitask and communicate effectively while supporting a team, this could be the perfect opportunity for you. Not only will you be working directly with clients and healthcare providers, but you'll also have a chance to showcase your strong writing and negotiation skills. Morgan & Morgan values our staff and offers excellent benefits, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays. Join us to stand up for consumer rights and make a difference in the lives of millions. We want to hear from you if you have a background in commercial trucking, litigation, or prior case management experience. Let’s work together to protect the people, not the powerful!

Frequently Asked Questions (FAQs) for High Value Case Manager Role at Morgan & Morgan, P.A.
What skills are required for a High Value Case Manager at Morgan & Morgan?

To excel as a High Value Case Manager at Morgan & Morgan, candidates should possess strong organizational skills, the ability to multitask, and effective communication skills. Familiarity with litigation processes, negotiation tactics, and medical documentation is essential, alongside a solid background in case management and legal practices.

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What responsibilities does a High Value Case Manager at Morgan & Morgan have?

A High Value Case Manager at Morgan & Morgan is responsible for managing client interactions, ordering medical records, negotiating settlements with insurance carriers, and maintaining organized case files. Additionally, they assist attorneys in preparing case demands and provide support to clients throughout the legal process.

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What are the educational requirements for the High Value Case Manager position at Morgan & Morgan?

While a Bachelor’s Degree is preferred, candidates for the High Value Case Manager role at Morgan & Morgan are evaluated based on their relevant experience and skills. A strong background in legal or insurance fields is crucial, along with a demonstrated ability to handle complex case management tasks.

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How does Morgan & Morgan support professional growth for High Value Case Managers?

Morgan & Morgan fosters professional development through a supportive work environment, continued training, and opportunities for advancement. High Value Case Managers receive guidance from experienced attorneys and have access to ongoing educational resources to enhance their skills.

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What type of cases does a High Value Case Manager handle at Morgan & Morgan?

High Value Case Managers at Morgan & Morgan primarily handle cases involving commercial trucking and severe injury claims. They work closely with clients navigating complex legal and insurance matters, ensuring strong representation throughout the case lifecycle.

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What benefits does Morgan & Morgan offer to its High Value Case Managers?

Morgan & Morgan offers an excellent benefits package for High Value Case Managers, including medical and dental insurance, a 401(k) retirement plan, paid time off, and paid holidays. These benefits aim to support the well-being and work-life balance of our dedicated employees.

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What should I highlight in my application for the High Value Case Manager position at Morgan & Morgan?

In your application for the High Value Case Manager position at Morgan & Morgan, be sure to highlight your relevant experience in case management, strong negotiation skills, and any background you possess in litigation or insurance. Emphasizing your ability to work effectively in a team while managing a varied caseload will also be beneficial.

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Common Interview Questions for High Value Case Manager
Can you describe your experience related to high value cases?

When answering this question, provide specific examples of high value cases you've managed, detailing your role and the outcome. Highlight any relevant skills such as negotiation, communication, and client management that contributed to your success.

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How do you prioritize tasks when managing multiple cases?

To effectively answer this question, discuss your organizational methods. Mention tools you use for case tracking and how you set priorities based on urgency and importance, showcasing your ability to handle a fast-paced environment.

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What strategies do you use to maintain client relationships?

Discuss your approach to client communication, emphasizing active listening, regular updates, and transparency. Share examples of how your relationship-building skills have fostered trust and collaboration in previous roles.

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How do you handle difficult negotiations with insurance carriers?

When addressing this, explain your negotiation philosophy. Provide specific examples of challenging negotiations and detail the tactics you employed to reach favorable outcomes, showcasing your ability to navigate complex conversations.

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Describe your familiarity with legal documentation and procedures.

To prepare for this question, review key legal documents you have worked with, such as motions or depositions. Talk about how you stay updated on court rules and procedures to ensure compliance in your case management work.

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Can you give an example of a time you successfully resolved a case?

Share a compelling case study that illustrates your problem-solving abilities. Focus on the steps you took, the challenges faced, and the ultimate resolution, highlighting your strategic thinking and collaborative efforts with your team.

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How do you ensure accuracy in your case files?

Discuss your attention to detail when it comes to maintaining case files. Explain the methods you employ for double-checking information and keeping documents organized, emphasizing the importance of accuracy in case management.

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What motivates you to work in the legal field?

Be honest about your motivations. Whether it's a passion for helping individuals, a commitment to justice, or the complexity of legal challenges, share your personal connection to the legal field that drives your career choice.

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How do you cope with the stress of high-stakes case management?

Explain your coping strategies for managing stress, such as time management, mindfulness techniques, or seeking support from colleagues. Use this opportunity to convey your resilience and ability to maintain a positive attitude under pressure.

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What are your long-term career goals as a High Value Case Manager?

Share your aspirations within the legal field, whether it's moving into a senior management role or specializing in a niche area. Connect your goals to the mission and values of Morgan & Morgan, showing your desire to grow within the firm.

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Founded in 1988 and headquartered in Orlando, Florida, Morgan & Morgan is a law firm that specializes in nationwide mass tort litigation. The firm handles cases including personal injury, negligence, insurance disputes, defective product suits, cl...

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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 28, 2024

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