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Coordinator, HR Ops - Hybrid

MINT MOBILE is seeking a talented Coordinator, HR Ops to join the Human Resources Team! Individual reports to HR Business Partner. Role is hybrid. 

This role is a hybrid opportunity that requires a local commutable distance to the HQ Costa Mesa, CA office as needed.

ABOUT THE ROLE

Your usual day of awesomeness includes:  

The HR Ops Coordinator supports the HR Ops team in the following areas: 

  • New Hire Onboarding
  • Change of Status
  • Employee Documentation and Paperwork 
  • I-9 Support 
  • HR Communications
  • Ultra/TMUS Integration (Mintegration)
  • Job Descriptions
    • Maintains HR Op’s Job descriptions on Google Drive and files job descriptions by the department.
      • Reviews periodically to ensure the most up-to-date job descriptions
      • Keeps up to date repository of job descriptions 
      • During promotions, coordinates with managers to ensure job descriptions for new roles have been created and are accurate. Sends new job descriptions to employees for review and signature.
      • Helps managers with the creation of job descriptions
      • Tracks signing of job descriptions in ADP custom field
  • Promotion Process and Cycles
    • Supports the promotion process by ensuring the manager has provided job descriptions for the new role their direct report is being promoted into
      • Follows up with managers if job description needs more details
    • Assists with posting promotions on the internal job board as part of our promotion process as assigned
      • Provides details to employees on how to apply via the internal job board
      • Ensures employee has applied to position within 5 business days
      • Follows Talent Acquisition’s process and guidelines on job postings
    • Creates promotion/job changes letters as assigned
    • Ensures promotion letters are uploaded to ADP for Payroll verification. Files promotion letters and job descriptions in the appropriate employee file
  • Employee Personal Files
    • Ensures employee files are organized and up to date
    • Files signed policies in employee files
    • Audits files annually and as needed obtains missing files/documents
  • Timecard Approvals 
    • Ensures timecards are approved by managers each pay period prior according to the timecard approval schedule
    • Sends out email and slack reminders about timecard approvals
    • Trains managers and employees on the timecard process
    • Audits timecards for accuracy and identifies trends around overtime and meal penalties
  • General HR Ops Support
    • Answers employee questions as needed 
    • Supports the company’s integration to T-Mobile from an HR Ops perspective
    • Change of Status: Inputs change of status (manager, title, etc) in ADP as assigned
    • Provides miscellaneous Data Entry into ADP and other HR Ops systems as needed
    • Assists with tasks related to former Stock Options program as directed by the HRBP and/or SVP, HR
      • Unvested Options Bonus Payout Reminds 
      • Updates terminations in Shareworks
    • Supports HRBusiness Partner and SVP, HR with other tasks as needed
    • Along with the HRBP coordinates HR Communications and assists with the creation of communications as well as maintaining communication calendar

WHAT YOU BRING

  • 0-1 year experience in an HR or customer/client service-oriented professional role
  • General interest in Human Resources and to grow within the HR field
  • Demonstrated ability to work in a collaborative environment, build consensus, and promote the exchange of information among project team members.
  • Strong written, oral, and interpersonal communication skills.
  • Detail-oriented, strong analytical, problem-solving, and organizational skills.
  • Ability to handle multiple concurrent tasks and changing priorities.
  • Intermediate knowledge of Microsoft Office including Excel and G Suite applications.
  • Proven ability to work with confidential information. 
  • Ability to thrive in a fast-paced, highly ambiguous environment; flexible and adaptable
  • Ability to meet deadlines
  • Ability to work with and interact with all levels of the organization

WE ARE MINT MOBILE

We connect people to what’s most important in their lives: Easily, affordably and reliably. We strive to be California’s Preeminent Destination Employer. Oh yeah, we get it too! We understand what matters to you most. You’re an individual with unique needs, and we’re prepared to exceed any expectations you have for an ideal employer. 

We’re smart, strategic, and get things done without a lot of red tape or unnecessary politics. Everyone matters here and everyone has a voice. Expect to spend your time contributing to projects that really matter. We obsess over the employee experience. To start, we provide some of the most competitive salary, benefits, family leave, and vacation in Southern California. We believe in you and invest in you. Not just your career aspirations, but your life.

In addition, we’ve got a laundry list of perks you’ll brag about on insta -- Lunch every day prepared by our very own chef, healthy snacks, onsite gym, free massages, car wash services, and most importantly, a team atmosphere. We even raise the bar on well bars, including Espresso/Cappuccino/Nitro/Cold Brew/Kombucha Bar, Froyo Bar, Breakfast Bar, Snack Bar and a, well, you know, bar (after 5 pm).  

And if you feel intrigued right now reading, imagine the co-workers we have already attracted. This is the kind of team you’ll want to take home to mom or invite to your kid’s next birthday party. This is the kind of close-knit community happening here. Come check out how you can be part of Mint! 

OUR VALUES – LET’S MAKE LIFE ULTRA TOGETHER!

  • Ownership: We are all owners; be the outcome and get the job done.
  • Action Biased: Be brilliant, proactive, and act with urgency.
  • Embrace the Adventure: Be agile, adaptive, and thrive on change.
  • Invent and Simplify: Never accept good enough.

$1,000 REFERRAL BONUS

Take a look at this job description, if you are the right person, please apply. If Mint Mobile doesn't appear to be a fit for you, refer a friend or colleague and get $1,000. Let your friend or colleague know to provide your full name and email when applying to the job.  If we hire them and they stay for 90 days, you get $1000.  For more details of restrictions and rules, please email recruiting@ultra.me.

 

We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualification, experience, ability, and job performance.

In support of the Equal Pay for Equal Work Act, the range of starting pay for this role is $25.00 - $33.00/hr  This is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location.  We also offer a variety of benefits including health, disability insurance, 401 (k), flexible spending accounts, EAP, education reimbursement, parental leave, unlimited vacation, bonuses, and company paid holidays.  The specific programs available will vary depending on state, start date, and employment type. Our recruitment team will be happy to answer any questions you may have.

#LI-Hybrid

Average salary estimate

$60250 / YEARLY (est.)
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$52000K
$68500K

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What You Should Know About Coordinator, HR Ops - Hybrid, Mint Mobile

MINT MOBILE is on the lookout for an enthusiastic individual to fill the role of Coordinator, HR Ops in our vibrant Human Resources Team! If you're someone who thrives in a collaborative environment and has a genuine interest in Human Resources, this hybrid position based in the beautiful Costa Mesa, CA area might just be the perfect fit for you. As an HR Ops Coordinator, your daily responsibilities will vary, but you'll primarily focus on new hire onboarding, managing employee documentation, and supporting our exciting integration with T-Mobile. A key part of your role will be assisting in the creation and maintenance of accurate job descriptions, ensuring our employees have the correct information they need. You'll also help support our promotion processes, guide managers on job postings, and train them on the necessary approval processes. Communication is critical, so you'll work closely with your team and contribute to HR communications. We highly value attention to detail and organizational skills, as you'll be managing employee files and timecard approvals while navigating through various HR systems like ADP and Shareworks. At Mint Mobile, we pride ourselves on providing an incredible employee experience with competitive salaries, generous benefits, and a host of fun perks like daily meals from our chef and a comprehensive well-being program. If you're ready to make a difference and grow within the HR field, we can't wait to welcome you to our close-knit community at Mint Mobile!

Frequently Asked Questions (FAQs) for Coordinator, HR Ops - Hybrid Role at Mint Mobile
What does a Coordinator, HR Ops do at Mint Mobile?

As a Coordinator, HR Ops at Mint Mobile, you'll support various functions within the HR Ops team, including new hire onboarding, employee documentation, job descriptions, promotions, and more. Your role is crucial for maintaining accurate records and ensuring effective HR operations.

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What qualifications are needed for the Coordinator, HR Ops position at Mint Mobile?

The Coordinator, HR Ops role at Mint Mobile requires 0-1 year of experience in HR or a customer service-oriented professional role. Strong communication skills, attention to detail, and proficiency in Microsoft Office applications are also essential.

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What is the work schedule for the Coordinator, HR Ops at Mint Mobile?

This hybrid role for the Coordinator, HR Ops at Mint Mobile requires you to commute to our Costa Mesa office as necessary. You'll enjoy the flexibility of working both in-office and remotely, helping maintain a great work-life balance.

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How does Mint Mobile support career growth for the Coordinator, HR Ops?

At Mint Mobile, we believe in investing in our employees' growth. As a Coordinator, HR Ops, you'll have opportunities to expand your skills through projects, mentorship, and support from experienced HR professionals as you navigate your career path.

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What benefits can I expect as a Coordinator, HR Ops at Mint Mobile?

Mint Mobile offers competitive salaries and a comprehensive benefits package including health insurance, 401(k), parental leave, and unlimited vacation, along with additional perks like daily meals and wellness programs.

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What is the company culture like at Mint Mobile for the Coordinator, HR Ops job?

Mint Mobile fosters a positive and inclusive work culture where everyone has a voice. As a Coordinator, HR Ops, you’ll be part of a close-knit community that values ownership, proactive thinking, and collaboration.

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How does the Coordinator, HR Ops assist with employee onboarding at Mint Mobile?

In the Coordinator, HR Ops role, you'll help ensure a smooth onboarding process for new employees, managing necessary documentation, guiding them through orientation, and ensuring they feel welcomed as part of the Mint Mobile family.

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Common Interview Questions for Coordinator, HR Ops - Hybrid
What experience do you have with HR operations or support?

When answering this question, emphasize any relevant experience you've had in HR-related roles, even if it's through internships or volunteer work. Highlight your key responsibilities and how they relate to the tasks you'll be handling as a Coordinator, HR Ops at Mint Mobile.

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How do you prioritize multiple tasks in a fast-paced environment?

In your response, share concrete examples of situations where you've managed competing priorities effectively. Discuss your organizational strategies, like using task lists or digital tools, and explain how they help you stay on track.

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Can you describe a time you helped improve a process or system?

Choose an example that demonstrates your analytical skills and initiative. Explain the challenges faced, the steps you took to implement improvements, and the positive outcomes that resulted from your efforts.

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How do you handle sensitive employee information?

It's essential to stress the importance of confidentiality in HR. Discuss your understanding of privacy laws and regulations, as well as your personal commitment to managing sensitive information securely and responsibly.

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What is your understanding of the onboarding process?

Your answer should include the key steps in a successful onboarding process, such as pre-boarding activities, orientation, training, and continuous support. Emphasize your enthusiasm for creating a welcoming environment for new hires.

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How do you support team members with job descriptions and promotions?

Explain the role of job descriptions in employee promotions and how you would ensure clarity in roles and responsibilities. Share your approach to collaborating with managers and maintaining updated records to facilitate the promotion process.

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How would you communicate HR policies to employees?

Detail your approach to effective communication, emphasizing your ability to tailor messages based on the audience while using clear, concise language. Discuss how you might leverage different communication tools to keep employees informed.

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What tools or technologies are you familiar with that can assist in HR operations?

Body this answer with the HR technologies you've used, such as ADP, G Suite, or Excel. Highlight any specific features that you have found helpful in streamlining HR processes or improving data accuracy.

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Describe how you would audit employee files and ensure compliance.

Take this opportunity to share your understanding of compliance requirements and your systematic approach for conducting audits. Discuss your attention to detail, which is essential for rectifying any discrepancies discovered during audits.

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What draws you to the Coordinator, HR Ops position at Mint Mobile?

Focus on your passion for HR and how Mint Mobile's values resonate with you. Share specific aspects of the role or company culture that excite you, showing your enthusiasm for being part of their team.

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Mint Mobile is the easiest and most affordable premium wireless service in America. Launched in 2016 and owned by actor and entrepreneur Ryan Reynolds, Mint Mobile is a D2C wireless brand running on the T-Mobile network, the nation's largest 5G ne...

8 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$52,000/yr - $68,500/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 24, 2024

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